Business Risk Lead, Director, Enterprise Services Risk Office

Center 1 (19052), United States of America, McLean, Virginia
Business Risk Lead, Director, Enterprise Services Risk Office
Are you a problem solver seeking an exciting challenge? Can you build relationships as well as develop and implement innovative solutions? Are you ready to work on the front line of a top 10 Bank? Come be a part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - for our customers, our communities and our associates.
As a member of the Enterprise Services Risk (ESR) Business Risk Management team, you will partner with colleagues across Brand, External Affairs, Ventures and other risk teams to deliver results that have a direct impact on internal and external customer experience, and implement risk solutions to ensure Capital One's continued stability and success. Responsibilities require partnering with a broad set of leaders and stakeholders to identify existing and potential emerging risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. There is a heavy emphasis on transforming the risk profile and partnering with leaders on their strategic initiatives to ensure they are implemented effectively with a leading edge risk posture.
What you'll do:

• Partner with Brand, Ventures and External Affairs and leverage a trust advisor model to support business initiatives, issue management, process improvement, control testing and related risk assessment activities

• Develop a deep understanding of business strategies, products, technology, services, and risk profile
• Conduct periodic risk reviews with the executives and support reporting for technology risk metrics
• Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
• Implement process improvements: process certification framework, process hierarchy change management, change control, and risk reporting
• Oversee teams who are responsible for managing Enterprise process hierarchy (L1/L2 processes), controls, and other core risk foundations
• Help resolve the large thorny issues, and concerns, and develop plans to proactively manage emerging risks and regulatory focus areas
• Consult on risks across the first line of defense business and technology partners providing advice and guidance as needed
• Participate in processes criticality assessments and process level assessments
• Communicate complex ideas concisely and convincingly; adjust communication to the audience; comfortable with presenting to executive leadership
• Brings energy to their team and partners, and rallies them around a common goal

• Be an approachable and effective partner to navigate regulatory and compliance requirements to help develop fit for purpose solutions with the ability to flex where appropriate
• Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business area
• Partner with Divisional and Enterprise wide Risk Associates to remove complexity and improve efficiency

Basic Qualifications:

• Bachelor's Degree or military experience
• At least 10 years of experience in Risk Management
• At least 8 years of People Management experience
• At least 8 years of experience in project management, risk program, Cloud risk management, process management or any combination of the four
• At least 8 years of experience supporting or partnering with internal clients, external clients, or a combination of the two
• At least 8 years of experience consulting with senior executives
• At least 4 years of experience working in cross functional teams

Preferred Qualifications:

• At least 10 years of experience in project management, process management, agile delivery
• At least 10 years of experience managing senior stakeholders across different business functions
• At least 10 years of experience writing communications and presentations for leadership audience
• At least 10 years of experience in strategy development, preferably working in financial services and/or technology

At this time, Capital One will not sponsor a new applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York City (Hybrid On-Site): $233,100 - $266,000 for Director, Cyber Risk & Analysis
Illinois (Hybrid On-Site): $217,300 - $248,000 for Director, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).