BUSINESS PROCESSES AUDITOR

Job Description

The purpose of the Business Process Auditor position is to ensure accuracy and compliance with policies, procedures and practices established by Goodwill Industries of Arkansas. The Auditor works as a member of the Performance Excellence Team to conduct audits of retail stores, operational teams and systems, and other internal business units and processes to evaluate the effectiveness of internal controls to provide assurance and to help identify and minimize Company risks.

The Auditor will assist in the planning and execution of audit engagements and interviews; assist in the development and execution of audit test steps; prepare work papers to document the audit work performed to support conclusions reached; and report independent assessments of Goodwill Stores, Attended Donation Centers (ADC), and Goodwill Resource Centers (GRC).

The Auditor will need to become familiar with Workers Compensation and general liability claims, OSHA requirements, the injury reporting process, statutory and accreditation requirements to fully understand the scope of Goodwill's compliance requirements.

Essential Duties and Responsibilities

1. Responsible for acquiring an understanding of established company policies, procedures and practices, identification of process improvement opportunities, control weaknesses, and fraud. 

2. Perform independent operational and financial reviews of Goodwill Stores, ADCs, GRCs, data systems, including audit testing, reporting, and exception tracking. This duty requires regular state-wide travel, including some overnight stays.

3. Develop a working knowledge of the POS systems to assist the team in identifying loss prevention issues that require review or investigation. 

4. In collaboration with the Loss Prevention Team, the Auditor will become familiar with and gain hands-on experience with Workers Compensation and general liability claims, OSHA requirements, Goodwill's injury reporting process. 

5. Assist Loss Prevention Investigators by providing findings from audits that may point to fraud or mishandling of Goodwill's resources. 

6. Perform any other related duties as required or assigned. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

High School

Experience

3 years related experience and/or training.

Skills

- Communication Skills

- Mathematical Skills

- Critical Thinking Skills

- Decision Making

- Supervisory Experience

- Planning, organizing, and project management skills.

- Software Databases

- Spreadsheet

- Word Processing/Typing

Additional Information

2+ years of experience with/working knowledge of bookkeeping practices and accepted office procedures.

Ability to perform a volume of numerical detail work with speed and accuracy, to make difficult mathematical computations with or without technical assistance, such as the use of a calculator and computer spreadsheet software.

Ability to understand and follow complex oral and written instructions as well as technical or legal terminology.

Ability to prepare financial and other records in a systematic, neat, and legible manner.

Ability to establish and maintain effective working relationships with co-workers, various levels of management staff and the general public in a professional and business-like manner. Demonstrated ability to work with Excel, as well as exposure to accounting software packages and databases.

Ability to handle multiple tasks effectively and efficiently. Possess strong communication, administrative writing and organizational skills. Some overnight in-state travel required. must possess a valid Arkansas driver's license and reliable transportation.