Job Description
GTM Operations Manager
Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We’re looking for a Business Process Manager to join our ever-evolving team to help us unleash the potential of every business.
Are you ready to make your mark? Then you sound like a Worldpayer.
About the team
Our Business Process Worldpayers are the engine that propels us forward. Their curiosity and openness to new ideas feed our strategic direction and ultimately make our vision a reality.
Where you will own it
The ideal candidate will work in a hybrid capacity, with two days per week based at our Denver or Atlanta office. We are open to flexibility for exceptionally qualified candidates.
Your role and responsibilities
Strategic Planning & Operations
Partner with VP GTM to implement operational health and hygiene for the GTM and Marketing domain ensuring workstreams ladder across SLTs and BAU into the WP4P strategic pillars and targets and teams reflect on progress to outcomes on regular cadence.
Collaborate to develop and implement marketing strategy, aligning with business objectives and company goals.
Ensure seamless day-to-day operations of Marketing team, including budgeting, resource allocation, and project coordination.
Innovation and Optimization
Identify areas for innovation and process improvement within the marketing organization.
Develop and implement initiatives to drive innovation, including pilot programs and proof-of-concept projects.
Foster a culture of experimentation and continuous improvement within the marketing team.
Communication and Collaboration
Serve as a liaison between departments, ensuring clear communication and alignment on marketing initiatives.
Develop and maintain relationships with key external partners, vendors, and internal stakeholders, including cross-functional teams and senior leadership.
Design, create, and deploy content that engages, informs, and inspires stakeholders to focus their efforts in support of the shared business goals.
Performance Management
Develop and track key performance indicators (KPIs) to measure marketing effectiveness.
Analyze data and market trends to inform marketing decisions and optimize performance.
Identify areas for improvement and develop strategies to address gaps in performance.
What you’ll own
Partner with VP GTM to ensure team meetings and collaboration forums are objectives/action driven and that team is continuously increasing effectiveness to get at most important outcomes (tracking actions/owners and driving accountability/ follow up).
Support VP GTM in development and execution of long-term GTM/Marketing growth plan.
Partner with VP GTM on development of strategic materials for executive and org-wide communications.
Support Marketing Leadership Team in managing the marketing budget and ensuring a disciplined approach to ROI and budget management.
Support development of annual planning, annual target setting, and progress monitoring of outcomes to in-year targets.
What you bring
Demonstrated expertise in strategy consulting (pre or post MBA).
Proficiency in financial modeling and forecasting.
Experience in preparing and delivering executive-level presentations.
Skill in managing matrixed stakeholder relationships.
Proven track record in project management, particularly within product delivery.
Advanced proficiency in Excel and PowerPoint.
Exceptional written and verbal communication skills.
Strong relationship-building capabilities across all organizational levels.
Ability to influence without direct authority.
Strategic mindset with the ability to align and organize priorities and people around shared company goals.
Education: An MBA is preferred; however, candidates with a BA/BS degree and substantial (7+ years) consulting experience will also be considered.
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
EEOC Statement
Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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What We Do
Need to close complex deals with innovative solutions and dedicated service? Our payment solutions help further the average life of merchants, getting you a better bottom line.
