Business Process Lead

Posted 13 Hours Ago
Be an Early Applicant
2 Locations
In-Office
58K-175K Annually
Senior level
Semiconductor • Manufacturing
The Role
Lead PMO governance and business analysis for SAP transformation programs. Manage status reporting, milestones, decision logs, change control, KPIs, dashboards, and RAID logs. Coordinate hypercare, incident triage, defect resolution, stakeholder communications, change management, training, and post-go-live stabilization. Partner with Finance, Supply Chain, Manufacturing, IT, solution teams, and program leadership to ensure successful SAP deployment and continuous improvement.
Summary Generated by Built In

About GlobalFoundries:

GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com.


Summary of Role:  We are seeking a Senior Business Analyst to support our Transformation Program, including PMO governance, analytics, RAID management, stakeholder communication, and Hypercare stabilization. This role plays a critical role in ensuring the successful deployment, stabilization, and continuous improvement of solutions across the enterprise.

This role operates within the Transformation Management office and partners closely with program leadership, solution delivery teams, business stakeholders, and operations to ensure controlled execution through best practices' adoption, risk visibility, disciplined change management, and seamless transition to support operations.


Essential Responsibilities:

  • Manage PMO governance frameworks — establish and maintain project governance structures including status reporting, milestone tracking, decision logs, and change control processes for SAP workstreams.
  • Perform data analytics and reporting — develop and maintain KPIs, dashboards, and analytical reports to track program performance, adoption metrics, defect trends, and business value realization.
  • Maintain and manage the RAID log — proactively identify, assess, and escalate Risks, Assumptions, Issues, and Dependencies; ensure timely mitigation actions are tracked and resolved with accountable owners.
  • Drive Hypercare support and issue resolution — monitor post-go-live operations, triage incidents, coordinate with functional and technical teams to resolve defects, and ensure system stabilization within defined SLAs.

Other Responsibilities:

  • Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs.
  • Other duties as assigned by manager.
  • Contribute to lessons-learned sessions and continuous improvement initiatives for SAP program delivery.
  • Support change management activities, including training coordination and end-user adoption strategies.
  • Collaborate with cross-functional teams (Finance, Supply Chain, Manufacturing, IT) to ensure alignment of SAP solutions with business objectives.

Required Qualifications:

  • Education — Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or related field.
  • Experience — Minimum 5+ years of experience in Business Analysis, with at least 3 years supporting SAP implementation/upgrade programs (e.g., S/4HANA, ECC).

Preferred Qualifications:

Certifications:

  • PMP (Project Management Professional) or PRINCE2 certification.
  • CBAP (Certified Business Analysis Professional) or equivalent.
  • Certified Scrum Master (CSM)

​​Skills: 

  • Strong knowledge of PMO governance, including status reporting, milestone tracking, and change control.
  • Proven expertise in RAID management (Risks, Assumptions, Issues, Dependencies).
  • Experience with Hypercare / post-go-live support processes.
  • Proficiency in data analytics and visualization tools (e.g., Power BI, Excel)
  • Excellent stakeholder communication skills, including executive-level reporting and presentation.
  • Fluency in English Language – written & verbal.
  • Travel — Up to 10% (as needed for cross-site coordination).
  • Project management skills - i.e., the ability to innovate and execute on solutions that matter; the ability to navigate ambiguity.
  • Strong written and verbal communication skills.
  • Strong planning & organizational skills.

Expected Salary Range

$57,800.00 - $175,000.00

The exact Salary will be determined based on qualifications, experience and location.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. 

 

An offer with GlobalFoundries is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations. 

 

GlobalFoundries is fully committed to equal opportunity in the workplace and believes that cultural diversity within the company enhances its business potential. GlobalFoundries goal of excellence in business necessitates the attraction and retention of highly qualified people. Artificial barriers and stereotypic biases detract from this objective and may be illegally discriminatory. 

 

All policies and processes which pertain to employees including recruitment, selection, training, utilization, promotion, compensation, benefits, extracurricular programs, and termination are created and implemented without regard to age, ethnicity, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, sexual orientation, gender identity or expression, veteran status, or any other characteristic or category specified by local, state or federal law 

Skills Required

  • Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field
  • At least 5 years of experience in business analysis
  • At least 3 years supporting SAP implementation or upgrade programs, such as S/4HANA or ECC
  • PMP or PRINCE2 certification
  • CBAP certification or equivalent
  • Certified Scrum Master certification
  • Knowledge of PMO governance, including status reporting, milestone tracking, and change control
  • Experience with RAID management covering risks, assumptions, issues, and dependencies
  • Experience with hypercare or post-go-live support processes
  • Proficiency with data analytics and visualization tools such as Power BI and Excel
  • Executive-level stakeholder communication and reporting skills
  • Fluency in written and verbal English
  • Strong project management, planning, organizational, written, and verbal communication skills

GlobalFoundries Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about GlobalFoundries and has not been reviewed or approved by GlobalFoundries.

  • Healthcare Strength — Comprehensive medical, dental, vision, life, disability, and mental health support is presented as a meaningful part of the package. Wellness programs and an Employee Assistance Program add to the sense of broad health coverage.
  • Retirement Support — A 401(k) with matching from day one and access to an employee stock purchase program are positioned as notable financial benefits. Retirement provisions are repeatedly framed as a strong counterweight to other compensation concerns.
  • Leave & Time Off Breadth — Time-off provisions are described as generous, including high annual vacation accrual, dedicated sick time, and additional personal days. Extended paid parental leave frameworks are also outlined as a substantial leave benefit.

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The Company
HQ: Malta, NY
12,676 Employees
Year Founded: 2009

What We Do

GlobalFoundries (GF) is one of the world’s leading semiconductor manufacturers. GF is redefining innovation and semiconductor manufacturing by developing and delivering feature-rich process technology solutions that provide leadership performance in pervasive high growth markets. GF offers a unique mix of design, development, and fabrication services. With a talented and diverse workforce and an at-scale manufacturing footprint spanning the U.S., Europe and Asia, GF is a trusted technology source to its worldwide customers. For more information, visit www.gf.com. GlobalFoundries is an Equal Employment Opportunity/Affirmative Action (EEO/AA) employer Minorities/Female/Disabled/Veteran (M/F/D/V).#CB

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