Business Process Analyst

| Long Island, AL, USA | Hybrid
Employer Provided Salary: 64,260-105,570 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are seeking a detail-oriented and analytical Business Analyst with a strong focus on process improvement. The ideal candidate will have a passion for analyzing business processes, identifying opportunities for optimization, and collaborating with stakeholders to implement solutions that drive business success.
Responsibilities
Conduct comprehensive analysis of current business processes to identify areas for improvement, inefficiencies, and bottlenecks.
Collaborate with stakeholders across departments to gather requirements, understand business needs, and define project objectives.
Develop detailed business requirements documentation, process flow diagrams, and other relevant documentation to support process improvement initiatives.
Utilize analytical tools and techniques to evaluate data, identify trends, and make data-driven recommendations for process optimization.
Facilitate workshops, meetings, and interviews with stakeholders to gather insights, validate requirements, and drive consensus on solutions.
Work closely with cross-functional teams to design, implement, and test process improvements and solutions.
Monitor and measure the effectiveness of implemented solutions, gathering feedback and making adjustments as necessary to ensure continuous improvement.
Serve as a subject matter expert on business processes and best practices, providing guidance and support to internal teams as needed.
Qualifications
Bachelor's degree in Business Administration, Management Information Systems, or related field. Advanced degree preferred
Proven experience (X years) working as a Business Analyst or Process Improvement Specialist in a similar role
Strong understanding of business process analysis, process modeling, and process improvement methodologies (e.g., Lean Six Sigma, BPMN)
Proficiency in analytical tools and techniques, including data analysis, root cause analysis, and statistical analysis
Excellent communication skills, with the ability to effectively collaborate with stakeholders at all levels of the organization
Demonstrated ability to translate business requirements into actionable plans and solutions
Strong project management skills, with the ability to prioritize tasks, manage deadlines, and drive results in a fast-paced environment
Experience working with cross-functional teams and leading process improvement initiatives from conception to implementation
We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
This position is identified as being performed in/or reporting to company operations in New York State. Salary ranges are supplied in compliance with New York State law. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $64,260.00 - $105,570.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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Technology we use

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What are Optimum Perks + Benefits

Optimum Benefits Overview

Medical, Dental, Vision and more
Paid Time Off
Tuition Reimbursement
401K with company match
Product benefits (within company footprint)
Pet Insurance, Life Insurance, Legal support, and more

Culture
Volunteer in local community
One Volunteer Day Annually to be used for a volunteer event of your choice!
Partners with nonprofits
Altice USA has been a long-time supporter of FIRST Robotics, fostering STEM skill development by sponsoring high schools teams and regional competitions throughout our service area.
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation + Time Off
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Some meals provided
Onsite office parking
Altice USA employees have access to parking at our office locations.
Recreational clubs
Professional Development
Job training & conferences
Altice USA offers its employees access to development during their career journey which includes opportunities to attend job training and industry conferences.
Tuition reimbursement
Promote from within
Mentorship program
Continuing education stipend
Altice USA is proud to offer educational assistance, up to $5,250 annually!
Customized development tracks
Personal development training

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