Lifesteps is a non-profit, human services organization which has been serving Western Pennsylvania for over 100 years by “helping individuals and families with life's changing needs”. The Agency provides programs and services to help those with special needs live to their fullest potential. If you have a strong desire to help others and serve the community, this is the right opportunity for you.
Position Summary:
The Process Analyst reviews significant amounts of information and analyzes processes to assist departments in achieving Organizational objectives and increasing efficiencies.
The Process Analyst possesses an in-depth understanding of system functionality, analyzes complex business process and/or work flows (manual and system assisted), identifies opportunities for improvement, assists with designing new processes, tests processes, troubleshoots errors, solves data rejection issues, documents processes, writes reports, analyzes data and provides guidance to staff.
This full-time position works a Monday through Friday schedule of 8:00 am to 4:30 pm. No evenings, No weekends, No holidays.
QUALIFICATIONS:
Required:
- High School Diploma and 5 years of experience analyzing business processes
- Demonstrated ability to provide quality control through system testing and reporting
- Proficient with Microsoft Office Suite and advanced Excel skills
- Demonstrated ability to effectively communicate (verbally and written) with stakeholders
- Ability to create written processes for end-users
- Current driver’s license and the ability to travel for business utilizing personal vehicle
Preferred:
- Associates Degree in Business Administration, Management, Information Technology or related field and three 2 years of experience analyzing business processes
- Bachelor’s Degree in Business Administration, Management, Information Technology or related field and 1 year of experience analyzing business processes
- Prior experience using a client services database system such as Unicentric, SETWorks, and/or ADP
Generous Benefit Package for Full-Time Employees Includes:
- 100% Paid Medical, Dental and Vision Insurance Premiums
- Paid Vacation, Sick and Personal/Emergency Time
- 12 Paid Holidays
- Short and Long-Term Disability
- Life Insurance
- 403 (b) Retirement Plan
- Tuition Reimbursement and much more!
Apply Today!
- Online: www.lifesteps.net
- Call: 724-283-1010
Lifesteps – Where Rewarding Opportunities Start!
EOE/ADA
Lifesteps is a Drug-free Workplace
Skills Required
- High school diploma
- Five years of experience analyzing business processes
- Ability to provide quality control through system testing and reporting
- Proficiency with Microsoft Office Suite
- Advanced Microsoft Excel skills
- Effective verbal and written communication with stakeholders
- Ability to create written processes for end users
- Current driver's license
- Ability to travel for business using a personal vehicle
- Associate degree in Business Administration, Management, Information Technology, or related field and three years of business process analysis experience
- Bachelor's degree in Business Administration, Management, Information Technology, or related field and one year of business process analysis experience
- Experience using a client services database system such as Unicentric, SETWorks, or ADP
What We Do
Lifesteps is an independent nonprofit human-services agency serving western Pennsylvania. It supports children, families, older adults, and people with intellectual, developmental, or physical disabilities through family-focused care and education. Programs include early-childhood screenings and education, disability day programs, community homes, employment services, and support for older adults seeking to live independently. Its mission is to respond to changing needs and improve quality of life.
