We are looking for a Business Process Analyst to join our Technology team. This is a permanent, full-time position based in Hattiesburg, MS. In this role you will interact with business units to understand, document, and map current processes, while identifying areas for optimization through process or technology. The successful candidate is effective working independently or collaborating with all levels in the organization.
The ideal candidate will have a bachelor's degree in Engineering, Computer Science, or related field and 2-5 years experience with process mapping and process improvement. Excellent oral and written communication skills are required, along with an ability to thrive in a fast-paced, sometimes ambiguous environment.
Responsibilities:
- Collaborate with business areas to document and map process flows, dependencies, and systems involved at various levels of abstraction
- Document and diagram data flows and related integrations
- Perform process flow and data flow gap analyses to determine opportunities to enhance
- Effectively identify process issues, and develop and recommend business process improvements
Qualifications
- Bachelor’s degree in Engineering, Computer Science, or other related field
- 2-5 years of experience in process mapping, analysis, and optimization
- Hands on experience with diagramming tools such as Visio, Lucidchart, Gliffy, etc.
- Excellent written and verbal communication skills
- Lean Six Sigma certification preferred
Skills Required
- Bachelor's degree in Engineering, Computer Science, or related field
- 2-5 years of experience in process mapping, analysis, and optimization
- Hands-on experience with diagramming tools (Visio, Lucidchart, Gliffy)
- Excellent written and verbal communication skills
- Ability to work independently and collaborate with all organizational levels
- Ability to thrive in a fast-paced, ambiguous environment
- Lean Six Sigma certification
What We Do
Pivotal Solutions is a national staffing and consulting firm founded in 2002 that specializes in matching job seekers and companies for roles in IT & Technology and Accounting & Finance. They offer a variety of staffing solutions, including Direct Hire and Contract-to-Hire placements, serving a diverse client base that ranges from innovative startups to Fortune 500 companies across the United States.









