We are looking for someone who can quickly engage in renewing and improving existing business processes through several phases, such as documenting and reviewing the current processes to identify bottlenecks, inefficiencies and areas for improvement. You will have the chance to utilize your problem-solving and communication skills, as well as think outside the box. In this role, you will gain extensive knowledge of the organizational structure, end-to-end business processes, and the corresponding Business Operating Systems.
Responsibilities- Update the existing Business Processes Map, ensuring all corresponding inputs and outputs are accurately reflected.
- Refresh the Business and Operation Software Systems (B/OSS) and database maps, performing gap analysis and proposing solutions to close major gaps and boost quality and productivity.
- Identify opportunities for automation and AI-enabled process optimization to eliminate manual tasks, improve efficiency, and reduce errors.
- Handle and synthesize large, unstructured datasets to develop forward-looking proposals that enhance productivity and work quality.
- Collaborate with the team to research and evaluate modern automation and AI tools for potential implementation.
You have:
- Strong proficiency in Microsoft Excel, PowerPoint, and data analysis techniques
- Fluency in English
- Excellent communication and stakeholder engagement skills
- Analytical mindset with strong problem-solving capabilities
- Ability to interpret data, identify trends, and translate insights into actionable recommendations
It would be nice if you also had:
- Hands-on experience with Microsoft Power BI, dashboards, and data visualization
- Familiarity with AI tools (e.g., Microsoft Copilot, ChatGPT, Power Automate AI capabilities, or similar solutions) for productivity improvement and process optimization
- Experience analyzing large datasets and supporting data-driven decision-making
Note: please submit your CV in English to be considered.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible and hybrid working schemes
- Meal allowance to support daily needs
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
Skills Required
- Strong proficiency in Microsoft Excel, Microsoft PowerPoint, and data analysis techniques
- Fluency in English
- Excellent communication and stakeholder engagement skills
- Analytical mindset with strong problem-solving capabilities
- Ability to interpret data, identify trends, and translate insights into actionable recommendations
- Hands-on experience with Microsoft Power BI, dashboards, and data visualization
- Familiarity with AI tools such as Microsoft Copilot, ChatGPT, or Power Automate AI capabilities
- Experience analyzing large datasets and supporting data-driven decision-making
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
