Business Process Analyst Dynamics 365 Supply Chain

Posted Yesterday
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Amersfoort, NLD
Hybrid
Senior level
Greentech • Industrial • Manufacturing
The Role
Leads Microsoft Dynamics 365 implementations and serves as the primary support contact for European users. Defines, models, optimizes, and documents business processes across supply chain, ERP, CRM, and field service operations in a manufacturing environment. Translates requirements into functional designs, reports, dashboards, and procedures; supports go-live activities, business continuity, continuous improvement, and key-user organizations. Coordinates internal teams, consultants, vendors, and business process owners while managing project delivery and occasional European travel.
Summary Generated by Built In

Profile:

  • Project team leader of two major implementations in progress at this moment.

  • First point of contact for the local colleagues in the Dutch Head Office in Amersfoort for any Microsoft Dynamics 365 related issues.

  • Enabling the definition, setup and support of the company wide business processes.

  • Process modeling and optimization based of Microsoft Dynamics systems and modules, including some possible third-party add-on’s (like SolidWorks PDM / BOM handling)

  • Create and manage business legal and functional reports, views and dashboard requirements.

  • Pre and post Go-Live end-user support for people, processes and procedures.

  • Manage business continuity including needs analysis, design, execution planning, implementation, and documentation.

  • Creating functional designs and supporting the key-user organization to map and own their individual processes including the use of Value Stream Mapping technology to eliminate inefficiencies and ‘waste’ in processes.

  • Taking care of the KAIZEN circle of continuous improvement in any applicable business area.

  • Coordinate with departments involved to understand their functional requirements, controls and reporting needs.

  • Proactively approaching the various Business Process Owners.

  • Work effectively with internal colleagues and external consultants and vendors to realize proper and timely delivery of projects and/or solutions.

  • Ensure the delivery of timely, accurate, meaningful and properly documented information.

  • Be responsible in alignment with the overall Company’s IT budget.

  • Reporting to the IT Manager in Europe.

  • You will team up with the IT Manager and existing BPA’s in Europe and carry shared responsibility and workload reporting to the IT manager in Europe.

  • 5+ years working experience with Microsoft Dynamics 365 Finance & Operations (must have)

  • 5 years+ in-depth and detailed knowledge of (Field) Service Management (FSM), CRM and ERP business processes in a manufacturing / production environment.

  • Proven track record and excellent ability to translate user requirements into solid and sustainable business processes and procedures.

  • Long time working experience with detailed project and process realizations logistics/supply chain.

  • Fluent in English (company standard language), Romanian, Dutch and/or German language is plus.

  • International end-user support capability and professional experience

  • Worked in a fast-paced, growing, global company and excellent experience working with mixed nationalities and cultures in one project team.

  • Customer-oriented, proactive and willing to take responsibility.

  • Positive ‘Can-Do’ attitude, high energy, strong interpersonal and communication skills

  • EU driving license holder (able to travel across Europe)

  • Able and willing to travel occasionally to any Envipco location for a few days (up to max. 2 weeks).

  • Able and willing to work outside the traditional standard office hours of the related countries, due to high degree of teamwork integration with other countries in Europe and USA colleagues.

  • Knowledge of and experience with Prince2, Agile/Scrum and Lean Six Sigma is a big plus.

Envipco is committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply.

If you are ready to take on a challenging and rewarding role at the forefront of environmental innovation, apply now to be a key player in our dynamic team.

Skills Required

  • 5+ years of experience with Microsoft Dynamics 365 Finance & Operations
  • 5+ years of detailed knowledge of Field Service Management, CRM, and ERP business processes
  • Experience in manufacturing or production environments
  • Detailed project and process realization experience in logistics and supply chain
  • Ability to translate user requirements into sustainable business processes and procedures
  • International end-user support experience
  • Fluent English
  • Experience working in global, multicultural project teams
  • EU driving license
  • Willingness to travel occasionally across Europe
  • Willingness to work outside standard office hours when required
  • Romanian, Dutch, and/or German language skills
  • Knowledge of PRINCE2, Agile/Scrum, and Lean Six Sigma
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The Company
HQ: Amersfoort
529 Employees

What We Do

Envipco is a leading reverse vending machine (RVM) technology company with over four decades of experience providing customized recycling solutions and systems, aiming to create a cleaner world.

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