Business Process Analyst 1

Business Process Analyst, IQVIA

Overview

At IQVIA, we look for the very best people, and then give them meaningful work to do. We don’t simply think about careers, we think about contributions.

Those who choose to work with us are joining a recognized global leader — a company uniquely positioned to help clients make the most of market opportunities and respond to challenges that affect global healthcare. We’re committed to blending industry expertise and advanced technology to deliver the most accurate perspectives and in-depth analytics on healthcare dynamics.

To join IQVIA means you’ll be part of a worldwide organization where one person can make a difference, and where collaboration and innovation rule. Our people are creative and client-focused. They are among the best and brightest in the industry. And they bring a broad range of expertise to the table. Our people are analysts, statisticians, software engineers, consultants, sales leaders, marketing and product managers, and more.  The key to our success is our people, whose experience, talent, commitment and diversity set the standard for the health information industry.

In this role you will develop the skills necessary to complete the evaluation and validation of data, calculate rebates, and quantify your findings.  You will also build and enhance your interpersonal skills that are necessary to build effective business relationships with your clients. Those skills are pertinent because as an analyst, you will be responsible for multiple accounts and processes and be responsible for the quality and efficiency of complex tasks.
Primary Responsibilities:

• Evaluates data by searching for trends and understanding the financial terms of the contracts.

• Analyze contracts and other documents, perform quality assurance checks on data, and communicate effectively both orally and in writing with a customer.

• Research and resolve Chargeback claims.

• Ensure accurate and appropriate responses to disputes.

• Validate appropriate data from internal and third-party systems and ensure appropriate course of action is being pursued.

• Track job completion and manage deadlines.

• Provides support to team members.

• Assists with training projects.

Minimum Education, Experience, & Specialized Knowledge Required:

• Bachelor Degree in finance, business, statistics, math or related area or equivalent work experience required (1-2 years).

• Possess strong computer capabilities including word processing, spreadsheet and database entry. (Word, Excel, SQL)

• Possess strong inter-personal communication skills, both verbal and written.

• Possess strong analytical, organizational and problem solving skills.

• Participates productively as a member of team and completes tasks beyond general support level.

• Identifies, prioritizes and resolves issues independently, and escalates more complex questions or issues appropriately.

• Ability to manage tasks and assignments without detailed direction.

• Complies with contract requirements, business unit rules and related and legal regulations

Experience with the following is preferred but not required:

• Chargeback Adjudication

• Membership and Eligibility determinations

• Prescription Rebate Processing

• Pharmacy Benefit Management

• Managed Health Care

• Medicaid Drug Rebate Program

Please Note: You must reside within the country where this position is posted in order to be eligible for this remote position.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $47,500.00 - $118,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.