Pace helps leading insurers run complex operations through AI agents and expert human review. Financial institutions spend nearly $400 billion annually on outsourced work. We’re building technology to transform those operations alongside some of the largest insurers in the world.
RoleWe’re looking for a Business Operations generalist to help build the systems and processes behind Pace’s next stage of growth.
You’ll work directly across finance, hiring, internal operations, and special projects. You might build a financial model to inform an investment decision, improve how we hire and onboard, or take a new business initiative from an open question to execution.
Your scope will evolve with the company. We’re looking for someone who can identify what matters, bring structure to unfamiliar problems, and take responsibility for getting the work done.
ResponsibilitiesBuild financial discipline: Support budgeting and forecasting, track spending and runway, manage invoicing and vendor payments, and coordinate with external accounting partners.
Drive special projects: Research new opportunities, develop business cases, and lead initiatives across teams with clear decisions, owners, and timelines.
Support company planning: Track business performance, prepare leadership and investor materials, and help translate company priorities into plans teams can execute.
Help grow the team: Partner with hiring managers on recruiting processes, candidate experience, and onboarding.
Improve internal operations: Manage vendors, tools, and administrative workflows, coordinating with legal and other external partners where needed.
Build with AI: Automate repetitive work and turn useful experiments into reliable tools and processes.
Experience in startup operations, consulting, finance, or another role requiring analytical thinking and independent execution.
Confidence working with financial models, spreadsheets, and business data, and explaining what the numbers mean.
Evidence of taking an ambiguous problem through to a practical result.
Clear writing, strong organization, and good judgment when handling sensitive information.
Willingness to move between planning and detailed execution, from evaluating a business opportunity to resolving an invoice.
Experience building internal processes at a growing technology company.
Exposure to financial planning, recruiting operations, or board reporting.
Experience creating automations or internal tools.
Integrity: We value thoughtful people who earn trust, keep their commitments, and care about the quality of their work.
Ambition: Our goal is a $100bn+ business spanning vertical services. We want teammates who bring equally serious ambitions to their own development, whether as expert practitioners, leaders, or future founders.
TrajectoryThis role offers exposure to how the entire company operates. As you build expertise and deliver results, potential paths include leading Business Operations, taking ownership of a function, or helping run a business line.
Compensation & BenefitsCompetitive salary and meaningful equity ownership
Medical, dental, and vision insurance
Unlimited paid time off
Skills Required
- Experience in startup operations, consulting, finance, or another analytical role requiring independent execution.
- Confidence working with financial models, spreadsheets, and business data.
- Evidence of taking an ambiguous problem through to a practical result.
- Clear writing, strong organization, and sound judgment when handling sensitive information.
- Willingness to handle both strategic planning and detailed execution.
- Experience building internal processes at a growing technology company.
- Exposure to financial planning, recruiting operations, or board reporting.
- Experience creating automations or internal tools.
Pace Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pace and has not been reviewed or approved by Pace.
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Healthcare Strength — Benefits include company-sponsored medical and dental insurance with vision coverage, plus mental health access through Talkspace, Teladoc, and One Medical. These offerings indicate a strong healthcare foundation for employees.
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Leave & Time Off Breadth — Policies include unlimited PTO alongside paid holidays and sick days. This structure affords broad flexibility for time away.
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Equity Value & Accessibility — Compensation packages reference company equity or meaningful early-stage stock options. This provides employees with ownership potential in addition to base pay.
Pace Insights
What We Do
Pace AI is an AI-native English-language learning and workforce-training platform. It equips partners with organization-specific, on-the-job training for lower-literacy and ESL workers, using AI to augment curriculum and technical training. The company transforms existing content into personalized learning experiences for schools and workforce-development programs, aiming to unlock economic opportunities through more accessible, practical education across education and employment contexts.
