Help us change lives
At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.
Position Overview
We are seeking a detail-oriented and motivated Business Operations Services Intern to join our Business and Marketing Operations team. This internship offers a hands-on opportunity to gain experience in a variety of operational areas including Marketing and Customer Experience (CX) Operations, Strategic Planning, Medical, Legal, and Regulatory (MLR) Operations, Conferences, and Global Meetings & Events support.
The ideal candidate is organized, collaborative, and eager to learn about cross-functional business operations in a dynamic environment.
What You’ll Gain:
Exposure to a wide range of business operations and marketing functions.
Practical experience in project coordination and process documentation.
Hands-on learning in a collaborative, professional setting.
A chance to contribute to meaningful improvements in operational efficiency and team productivity.
Essential Duties
Include, but are not limited to, the following:
Project Coordination: Assist with tracking timelines, action items, and deliverables for cross-functional projects across the operations team.
Marketing/CX Operations Support: Help maintain and update internal tools, assets, and documentation related to marketing and customer experience workflows.
MLR Operations: Support the review and documentation processes, helping to ensure compliance with MLR procedures.
Conference & Event Support: Assist with the planning, tracking, and logistical coordination of internal and external events.
Strategic Planning: gain insight into Exact’s enterprise planning framework and collaborate across teams to drive alignment, consistency, and operational efficiency.
Internal Website Updates: Maintain and update intranet pages or SharePoint sites with current content, resources, and process documentation.
Documentation Management: Help review, revise, and organize Standard Operating Procedures (SOPs), guidelines, and other operational documents.
Folder & File Organization: Ensure shared drives and team folders are logically structured and consistently maintained.
Administrative Support: Provide general support for ad-hoc tasks as needed across the broader
Business and Marketing Operations team.
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
Support and comply with the company’s Quality Management System policies and procedures.
Maintain regular and reliable attendance.
Ability to act with an inclusion mindset and model these behaviors for the organization.
Minimum Qualifications
Graduated with or currently pursuing a bachelor’s degree in business administration, Marketing, Communications, or a related field.
Strong organizational and time-management skills.
Excellent written and verbal communication.
Comfortable working with or learning collaborative tools (e.g., Microsoft Office, SharePoint, Teams, Google Workspace).
Attention to detail and a willingness to learn operational processes and procedures.
Ability to work independently and in a team-oriented, fast-paced environment.
Basic computer skills to include internet navigation and email usage.
Demonstrated ability to perform the essential duties of the position with or without accommodation.
Authorization to work in the United States without sponsorship.
Preferred Qualifications
Experience using Veeva PromoMats a plus.
Experience working and tracking to a budget.
Familiarity with content management systems (CMS), SharePoint, or internal intranet platforms.
Experience with project management tools (e.g., Smartsheet, Monday.com, Jira).
Basic understanding of SOPs, business process documentation, or compliance workflows (e.g., MLR in regulated industries).
Exposure to event planning or support, either through school organizations, clubs, or professional settings.
Proficiency in data organization tools such as Excel (e.g., pivot tables, filters) or Google Sheets.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran nstatus, race, religion, sex, sexual orientation, and any other status protected by applicable local, state, or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.
Salary Range:
$35,000.00 - $56,000.00The annual base salary shown is for this position located in US - WI - Madison on a full-time basis.
Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.
Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.
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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.
To view the Right to Work, E-Verify Employer, and Pay Transparency notices and Federal, Federal Contractor, and State employment law posters, visit our compliance hub. The documents summarize important details of the law and provide key points that you have a right to know.
Top Skills
What We Do
Exact Sciences is changing the way we think about detecting and treating cancer. As a leader in cancer testing, we are committed to providing earlier answers and life-changing treatment guidance.
