Business Operations Project Manager

Who We Are

ButcherBox is a certified B Corp headquartered in Boston, and honored to be celebrating our second year in a row on Inc.'s list of Best Workplaces. At ButcherBox, we believe in better. That’s why we deliver 100% grass-fed, grass-finished beef, free-range organic chicken, pork raised crate-free, and wild-caught seafood directly to our members’ doors. All of our products are humanely raised or wild-caught and never given antibiotics or added hormones ever.

We’re working to build a world that’s better for all, and we’re inviting everyone to come along. For us, better means treating our planet with respect. It means improving the lives of animals and the livelihoods of farmers. It means never cutting corners when it comes to doing business. Ultimately, it means better meals, enjoyed together. Our team is made up of people who collaborate and support one another. We’re always looking for outstanding people to join our mission! 

About the Role

As a Project Manager, you will oversee and manage various projects from inception to completion. You are a versatile individual who will tackle complicated problems/projects by investigating and diagnosing problems, developing solutions, organizing execution plans, engaging key stakeholders, and delivering scalable solutions. You will ensure projects and processes are aligned with defined objectives and strategies of the department and company. You are a strong collaborator and communicator. 

This role is an individual contributor on the Business Operations & Transformation team. 

ButcherBox embraces a hybrid model that provides personal flexibility as well as in-person collaboration. The ideal candidate will find value in coming to our Watertown office twice per week for face-to-face strategy sessions, taking the occasional meeting on a walk around the river trails, and of course Taco Tuesday!

Responsibilities  

•Collaborate with stakeholders to handle backlogs and new requests. 

•Ensure the team is working on the highest priority tasks. 

•Track and report on project progress, ensuring timely delivery of objectives. 

•Assist with internal and external communication, improving transparency and radiating information. 

•Foster a culture of continuous improvement within the team. 

•Encourage collaboration and self-organization among team members. 

•Support the development team in their quest for continuous improvement. 

•Mentor and coach team members on Agile principles and best practices. 

•Manage project timelines for multiple teams and initiatives.

•Coach the team members in self-management.

•Escalate blockers and dependencies to support continuous progress of the team. 

•Schedule and facilitate all team meetings, retrospectives, and decision-making processes. 

•Plan and organize demos and testing. 

•Track project processes, deliverables, and financials.  

•Participate in and lead committees and working groups to define and set goals related to process improvements across ButcherBox. 

Requirements

•Proven experience managing projects from inception to completion.

•Experience in business operations, transformation initiatives, or similar strategic roles.

•Familiarity with project management and collaboration tools (e.g., Jira, Confluence, Trello, Asana).

•Strong problem-solving skills, with the ability to investigate, diagnose, and resolve complex issues.

•Experience developing and executing scalable solutions.

•Ability to align projects and processes with departmental and company-wide strategies.

•Demonstrated success in prioritizing tasks and managing project backlogs.

•Strong collaboration skills with cross-functional teams and key stakeholders.

•Excellent verbal and written communication skills.

•Experience tracking project progress and reporting on key deliverables.

•Familiarity with Agile principles and best practices.

•Self-motivated and proactive individual contributor.

•Comfortable working in a hybrid environment - ability to collaborate well virtually and in person

What We Offer

We are a mission-driven company and strive to embody our values in every step of the process. ButcherBox is driven by relentless improvement, accountability, humility, and customer obsession. We want our workplace to be one of growth and learning where everyone can be safe/comfortable to show up as their authentic self to work. Anyone who loves our products and goals is welcome here! We are proud to be an equal opportunity employer aspiring to incite positive change in the pastures, the fulfillment centers, the office, and the world.

•Health: medical, dental, vision, and life insurance, an employer-funded HSA, and short & long-term disability benefits

•Financial: 401(k) with generous employer match

•Annual bonus based on company performance

•Time off: unlimited paid time off policy, 20 weeks parental leave, an executive team that encourages a good work/life balance

•Personal growth: Annual Learning & Development stipend, and access to a range of personal and professional coaching solutions through BetterUp

•Food: a free Custom Classic ButcherBox each month and weekly lunch reimbursement

•Others: reimbursement for wellness activities, an exceptional EAP, fertility benefits, life insurance and more

ButcherBox is an equal opportunity employer committed to fostering a diverse, inclusive environment at all steps in the hiring process. Every qualified applicant will receive consideration without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are happy provide reasonable accommodations during our hiring process. Please click here if you need to request an accommodation for your interview.