Business Operations Manager

Puzzle is redefining how companies understand and manage their financials. We’ve built modern accounting software that gives accountants- and the founders they support- clear, real-time insight into their business. We blend powerful automation with human expertise to make financial insights real-time, accurate, and intuitive.

We’re a focused, mission-driven team working to give every business the financial clarity they need to make smarter decisions- and we’re hiring someone to manage BizOps that help keep the company operating at a high level as we scale.

This is a high-trust, high-impact role that sits at the center of Puzzle’s operations. BizOps works closely with the CEO, CFO and leadership team to ensure the company runs smoothly day to day- from people operations to general business operations to coordination with our external HR, accounting, and legal partners.

Most of our core processes already exist. Your job is to own them, evolve them, and keep the company organized, aligned, and moving forward. If you love improving systems, making others more effective, and being the operational glue of a fast-moving startup, this is the role for you.

• Support onboarding and off-boarding workflows (offers, access, equipment, documentation).
  

• Maintain org charts, team updates, and company-wide communications.
  

• Support culture initiatives, company offsites, and internal celebrations that make Puzzle a great place to work.
  

• Oversee recurring routines that keep the company running- vendor management, contract coordination, renewals, and general ops.
  

• Maintain clean documentation, improve processes, and help teams stay organized.
  

• Support CEO and leaders across cross-functional projects and priorities.
  

• Be the point of contact for budgets, spend and reporting
  

• Partner with our external accounting and finance teams to ensure we stay accurate, timely, and compliant.
  

• Keep our financial operations organized so our teams can focus on execution.

• 5+ years of experience in Business Operations, Accounting, Chief of Staff, Operations Management, Administrative Management, or a comparable role.
  

• Hands-on experience with bookkeeping/accounting or financial operations workflows is strongly preferred.
  

• Exceptional organizational skills- able to keep multiple processes, routines, and deadlines moving smoothly.
  

• Strong project management, documentation, and written communication skills.
  

• Comfortable working cross-functionally with internal teams and external partners across HR, accounting firms, legal counsel, and vendors.
  

• Resourceful with a strong bias toward action, ownership, and follow-through.
  

• A creative problem-solver who can untangle ambiguity and keep things moving.
  

Join Puzzle Financial at a pivotal growth stage where you'll help redefine and reimagine how companies handle their financials while building your career in a flexible, remote-first environment. You'll have the opportunity to make a significant impact, work with innovative founders, and develop valuable expertise at the intersection of modern accounting and fintech.

Here is a preview of some of the amazing benefits here at Puzzle:

• Competitive base pay and meaningful equity

• 100% paid employee health, dental, and vision plans (U.S. & Canada vary)

• 10 observed holidays and a flexible PTO policy so you can recharge

• $1000 home office budget to get you set up for success

• $2400 co-working budget for face time with your colleagues

• $600 learning and development budget

• 401K so you can save for your future

• And much more

*Visa Sponsorship Notice: Puzzle does not provide visa sponsorship for new hires at this time. We can only consider candidates who are legally authorized to work in the U.S. or Canada without requiring new visa sponsorship or transfer of an existing visa.

Puzzle is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

Candidates should be currently residing in the U.S. or Canada to be eligible for this position. If hired, you will be required to present proof of work authorization. This employer is a participant of the E-Verify program.