About the Role
We are seeking a team leader to strengthen program execution and customer alignment in Japan while scaling our global operations for new business growth. This role ensures that our teams operate with clarity, discipline and accountability while fostering trust with Japanese customers. You will enable a high performing team culture, drive execution against commitments, and create the structures needed to serve new customers efficiently.
Your Team
You will join the global business operations team, which spans Japan, Mexico, and the US. The team manages:
Customer requirements intake
Change request management
Sales operations support
Value management (cost savings and tracking)
In Japan you will partner with the customer requirements and customer-facing teams, while connecting daily with global peers and leadership. You are the ancho ensuring smooth alignment between local & global stakeholders.
What You Will Do
Enable a high performing team: Set clear expectations, track progress and ensure accountability without adding unnecessary complexity.
Drive Execution discipline: Monitor SLAs, CR turnaround, and delivery milestones/; flag risks early with solutions: and keep momentum when hurdles arise.
Engage stakeholders effectively: Build trusted relationship with Japanese OEM program managers, engineers, suppliers while ensuring global colleagues understand expectations
Scale processes for growth: Standardize workflows and reporting that work not just for today’s customers but also for new, incoming business
Provide visibility and insights: Deliver concise dashboards and updates to leadership, highlighting execution status, risks and decisions needed
Act as cultural bridge: Translate customer exepectations into actionable steps globally and explain global processes locally with sensitivity and clarity
What You Need
At least 10+ years of experience in program management, account management, or transformation management roles in Tier 1 automotive, industrial or technology supply
Strong bilingual skills (Japanese and English)
Proven record of keeping cross-functional projects on track under pressure
Comfortable coordinating across multiple time zones and functions
High relationship orientation and ability to influence through data, clarity and persistence
What is Nice to Have
Experience in scaling operations during new business launches or customer expansions
Familiarity with dashboards, KPI tracking or automation tools
Exposure to global customer or supplier negotiations
Initiative-taking, with the ability to prioritize and meet deadlines
Background in AI- or data supported operations improvements
What Makes You Eligible
You create conditions for a high-performing team through clarity, accountability and trust
You engage stakeholders proactively, building alignment between Japanese customers and global teams
You are execution centric- deadlines are met, risks are managed and nothing “falls through the cracks”
You prepare the team to scale successfully, ensuring that processes and discipline grow with new customer programs
What We Offer
- We offer an authentic diverse, equal, and inclusive work environment that fosters and encourages professional and personal development in a truly global organization.
- You will work on products and services that touch people’s lives and will change the industrial standards, being a part of the transformations in our industry.
- Our work environments are fast paced, challenging, empowering, collaborative, flexible and exciting.
- We offer our own HARMAN University with regular updates on the new technologies and trends by utilizing various sessions organized by Self Learning and Development Trainings to help grow and advance talent.
- We offer competitive compensation/benefit programs and recognition programs.
#LI-Hybrid
#LI-BG4
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Top Skills
What We Do
Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!
