Business Operations & Executive Support Coordinator

Furst-McNess Company is hiring a full-time Business Operations & Executive Support Coordinator for our Rockford, IL headquarters location. 

Salary Range: $65,000 - $80,000 (compensation will be determined by relevant experience and the interview process)

Pay Type: Salary, paid bi-weekly

Core Work Schedule: Monday - Friday, 40 hours per week

Work Setting: In-person, headquarters office.

Work Location: 1252 Bell Valley Road, Suite 220, Rockford, IL 61108 

Benefit Package: We offer a comprehensive benefits program designed to promote health, financial security, and work‑life balance. See our benefits summary below.

POSITION SUMMARY: 

The Business Operations & Executive Support Coordinator provides operational, administrative, and project support to the Commercial team, helping drive efficiency, organization, and execution across sales, marketing, and technical services. This role is responsible for coordinating key initiatives, supporting reporting and analytics, managing meetings and events, preparing presentations and communications, and ensuring projects and action items remain on track. The ideal candidate is highly organized, detail-oriented, analytical, and able to manage multiple priorities. 

KEY RESPONSIBILITIES: 

• Coordinate and support day-to-day operations for the Commercial organization 

• Prepare and maintain reports, dashboards, and performance metrics to support business decision-making 

• Collect, organize, and validate sales, operational, and business data 

• Develop professional presentations, meeting materials, and executive communications 

• Schedule and coordinate meetings, including agendas, meeting notes, and follow-up actions 

• Track project timelines, milestones, and deliverables to ensure timely completion 

• Support cross-functional initiatives involving Sales, Marketing, and Technical Services 

• Assist with planning and execution of sales meetings, customer events, trade shows, and other commercial activities 

• Coordinate distribution of marketing and promotional materials as needed 

• Identify opportunities to improve processes, reporting, and operational efficiency 

• Performs other duties as assigned 

QUALIFICATIONS: 

• High school diploma or equivalent required  

• Associates or Bachelor’s degree in Business, Marketing, Communications, or a related field preferred 

• 3+ years of experience in commercial operations, business operations, project coordination, executive support, sales support, or a related role 

• Strong organizational skills with the ability to manage multiple priorities and deadlines 

• Proficiency in Microsoft Office, including Excel, PowerPoint, and Outlook 

• Strong analytical, problem-solving, and critical-thinking skills 

• Excellent verbal and written communication skills 

• High attention to detail and accuracy 

• Ability to work independently while effectively collaborating across teams 

• Professionalism, discretion, and the ability to handle confidential information 

• Experience with CRM systems, ERP platforms, business reporting tools, Power BI, or SAP is a plus 

• Valid driver’s license with an acceptable driving record 

• Ability to travel as needed 

About Furst-McNess Company:  

For more than a century, Furst‑McNess Company has been a trusted leader in animal nutrition, delivering innovative feed, mineral, and management solutions to livestock producers across the United States. Our longstanding commitment to quality, integrity, and exceptional customer service guides everything we do. We bring together deep industry expertise and a people‑first culture built on safety, collaboration, and continuous improvement. Above all, we are dedicated to “Doing What’s Right” for animals, producers, and the future of agriculture. Learn more about us at https://www.mcness.com/ 

• Locations: We have facilities and offices located throughout the United States, as well as an office in London, Ontario, Canada. 

Our Culture:   

At Furst-McNess, we strive to:

• Understand that being great is a choice  

• Never settle for average or “good enough”  

• Relentlessly search for ways to serve our customers better  

• Work as a team  

• Value and respect one another  

• Earn trust through our actions  

• Act in a sage and professional manner at all times  

• Conduct ourselves with the highest level of integrity  

• Deliver on the commitments we make  

• Invest in our professional and personal development  

• Maintain a positive work environment that promotes success  

• Have fun and celebrate our successes 

Benefit Package Summary: 

• Medical, Dental, and Vision Insurance 

• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)  

• 401(k) Retirement Plan with company match up to 5%  

• Paid Time Off, Paid Holidays, and Paid Floating Holidays  

• 100% Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life and AD&D Insurance, Employee Assistance Program (EAP) 

• Voluntary Life and AD&D Insurance, with additional coverage options for employees and dependents 

• Fitness Reimbursement, $200 annually 

• Cell Phone Reimbursement

MINIMUM QUALIFICATIONS:

• Be able to succeed within and adhere to the culture of the Furst-McNess Company.
• Ability to perform essential job functions with or without accommodation.
• Education is equivalent to a bachelor’s degree in business administration, or equivalent experience.
• Minimum of 5 years of experience as an Executive Assistant reporting directly to senior management.
• Ability to read, write and speak English proficiently.
• Legal knowledge and background is helpful.
• Proficient in the use of all office equipment.
• Working knowledge of computers and software, including SAP and the Microsoft Office suite.
• Ability to perform assigned duties with minimum supervision or direction and possess a thorough knowledge of work routines.
• Ability to handle information of a confidential nature.
• Excellent communication skills, both oral and written, and capable of utilizing these skills within all levels of the Company as well as externally.
• Ability to provide outstanding customer service to all associates and management staff, showing a sense of urgency relative to solving problems and performing assigned tasks.
• Ability to effectively organize work schedules and manage multiple assignments by utilizing time management skills to ensure day-to-day assignments and special projects are completed within agreed upon guidelines.
• Ability to work as an effective team member.  Willingness to pitch in and do work that may not be a specific part of the job description for the overall good of the Company.
• Ability to be flexible and be willing to change along with recommending changes that can enhance our ability to serve both internal and external customers more effectively and in a professional manner.  Respect other peoples’ points of view and able to accept constructive criticism.