We are seeking a dynamic and detail-oriented Business Operations Associate to support our business development and sales teams. This role is crucial in ensuring seamless operational execution across CRM management, lead tracking, reporting, and process improvement initiatives. The ideal candidate is proactive, analytical, and thrives in a fast-paced, cross-functional environment.
Manage and maintain the company’s CRM system to ensure data integrity, accuracy, and security.
Customize and configure CRM workflows, fields, and automation; develop scripts or code for deeper customizations when required.
Collaborate with sales, marketing, and customer success teams to streamline lead management, pipeline tracking, and reporting.
Train team members on CRM best practices and ensure consistent adoption across departments.
Create, analyze, and present reports and dashboards to monitor performance and support decision-making.
Identify and implement process improvements to enhance operational efficiency.
Manage integrations between CRM and other business tools (e.g., marketing automation, analytics platforms).
RequirementsRequirements
MBA from a recognized institution.
1–2 years of experience in Salesforce administration, workflow automation, and Salesforce development (preferred).
Proficiency in Salesforce (preferred), or experience with HubSpot/Zoho CRM.
Strong command of MS Excel or Google Sheets.
Excellent organizational, analytical, and multitasking skills.
Strong communication and interpersonal abilities.
Benefits
Competitive compensation
Health insurance
Flexible working hours
Opportunity to work on cutting-edge space technology
Skills Required
- MBA from a recognized institution
- 1–2 years of experience in Salesforce administration and workflow automation
- Experience with Salesforce development
- Proficiency in Salesforce, or experience with HubSpot or Zoho CRM
- Strong command of Microsoft Excel or Google Sheets
- Strong organizational, analytical, and multitasking skills
- Strong communication and interpersonal abilities
What We Do
GalaxEye is an Indian space-tech startup developing advanced Earth-observation technologies. Its flagship Drishti Mission uses a multisensor imaging satellite combining optical and Synthetic Aperture Radar data to produce high-resolution imagery, including through cloud cover and at night. The company applies artificial intelligence, computer vision, and geospatial analysis to support governments, defense organizations, and industries with actionable insights.
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