Business Operations Associate

Reposted 21 Days Ago
Be an Early Applicant
Waltham, MA, USA
In-Office
Junior
Biotech • Pharmaceutical
The Role
Support business operations through data management, ERP system processes, and analytics. Responsibilities include data analysis, reporting, system maintenance, and workflow improvement.
Summary Generated by Built In

Key Responsibilities:

  • Maintain and update data in NetSuite ERP to ensure accuracy and consistency
  • Perform routine data checks and support data governance efforts for reliable reporting.
  • Assist in implementing workflow improvements and basic process automation.
  • Support system enhancements, testing, and coordination with integrated platforms.
  • Generate and maintain reports and dashboards to support sales and business operations.
  • Any other work assigned by the Company.

Requirements
  • Bachelor’s degree in Business Administration, Biology, or related field preferred.
  • Proficiency in English and Mandarin (written and spoken).
  • Strong organizational, time-management, and multitasking skills.
  • Ability to work collaboratively with cross-functional teams.
  • Detail-oriented and committed to accuracy.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable learning new software tools.
  • Prior experience in business operations, administrative support, or related roles is a plus.

Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Reimbursement Accounts
  • Life and AD&D Insurance
  • Short & Long Term Disability Insurance
  • 401K with Company Match
  • Paid Time Off
  • Paid Sick Days & Holidays

BIOCYTOGEN is an Equal Opportunity Employer. Employment opportunities at BIOCYTOGEN BOSTON CORP are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color religion, sex, national origin, ancestry, age, sexual orientation, gender identity and expression, veteran status, military status, disability, mental illness, genetic information, or any other characteristic protected by law. This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.

Skills Required

  • At least 1 year of experience in data analytics, business operations, or system administration in a professional environment.
  • Hands-on experience with NetSuite or similar ERP systems
  • Understanding of database structures, data governance, and system processes.
  • Advanced Excel skills, including VLOOKUP, Pivot Tables, and complex formulas.
  • Familiarity with SQL, Python, SuiteAnalytics, or similar reporting tools
  • Basic understanding of software integrations, APIs, and CSV data transfers.
  • Excellent verbal and written communication skills.
  • Proven ability to explain technical concepts to diverse audiences and manage stakeholder expectations.
  • Strong analytical mindset with exceptional attention to detail.
  • Self-motivated problem solver with a proactive, investigative approach to resolving issues.
  • Coordinate effectively with Mandarin-speaking internal teams, vendors, or external partners as needed.
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The Company
HQ: Waltham, Massachusetts
185 Employees
Year Founded: 2009

What We Do

Biocytogen provides integrated solutions for next-generation antibody drug development to the global biomedical communities. Powered by cutting-edge gene editing technologies and a state-of-the-art animal facility, Biocytogen developed a seamlessly integrated platform for efficient antibody drug discovery and validation, including animal model generation, therapeutic antibody discovery (via RenMab™ mice), and in vivo/in vitro preclinical validation studies. Biocytogen collaborates with more than 70% of the top 50 pharmaceutical and biotechnology companies worldwide. Together, we discover innovative medicines for a better, healthier world.

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