Business Operations Associate

Posted Yesterday
Be an Early Applicant
2 Locations
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Monitors Commercial Bank compliance with banking regulations, including HMDA and Fair Lending requirements. Reviews reporting accuracy, supports annual risk assessments and control testing, documents processes, identifies control gaps, and recommends risk mitigation improvements. Partners with control managers and business stakeholders to strengthen the Fair Lending Program and promote a proactive risk culture.
Summary Generated by Built In

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Commercial Banking Business Operations Support team, partnering with the business to create a proactive risk culture.   


As a Business Operations Associate in the Commercial Bank team, you are responsible for monitoring adherence to all applicable banking regulations. You will monitor the Commercial Banks Fair Lending activities, provide oversight on all applicable banking regulations, and partner with the business to identify and implement best practices for optimal risk mitigation.


Job responsibilities

  • Review the accuracy of Commercial Bank’s HMDA weekly, monthly, and yearly LAR reporting
  • Engage with control colleagues across Commercial Bank to receive and review necessary information and data to support the annual Fair Lending Risk Assessment
  • Partner with other CB Control Managers to effectively document and walk through the control processes that will go through annual testing.
  • Define and document control processes across all the areas the team supports .
  • Provide thought leadership in delivering recommendations for the enhancement of the Commercial Bank Fair Lending Program.  
  • Identify possible control gaps and risks within the areas we support and determine viable solutions to mitigate those gaps and risks.  

Required qualifications, capabilities, and skills

  • Seasoned professional, usually demonstrated by 5+ years of work experience and solid exposure to operations, controls, audit, quality assurance, and/or compliance
  • Collaborative team player with a demonstrated work ethic, consistently exhibiting high professionalism in behavior and performance
  • Highly organized professional able to balance multiple business needs and deliver against key objectives
  • Experienced in developing business processes while identifying potential risks and control gaps
  • Well-rounded professional with strong interpersonal, data analytics, organizational, problem-solving, and project management skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 5+ years of work experience with exposure to operations, controls, audit, quality assurance, and/or compliance
  • Collaborative team player with a strong work ethic and high professionalism
  • Highly organized and able to balance multiple business needs and deliver key objectives
  • Experience developing business processes and identifying risks and control gaps
  • Strong interpersonal, data analytics, organizational, problem-solving, and project management skills

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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