Business Operations Associate - Remote

We’re on a mission to revolutionize the supply chains of global giants like Tesla and Coca-Cola - through AI agents that think, plan, and act. Backed by legendary Silicon Valley VCs behind Flexport, Databricks, and Perplexity, we’re empowering supply chain teams across the world to automate complex logistics workflows, integrate processes seamlessly with existing systems, and supercharge efficiency. We’re a team of seasoned entrepreneurs, Y Combinator alumni, and ex-Googlers - if you’re ready to change the way a trillion-dollar industry operates, join us on Day 1.

The Role

As our Business Operations Associate, you will be an integral part of our small team, wearing multiple hats to lead and support non-technical functions. Your work will span recruiting, market research, content creation, marketing assistance, and customer onboarding. You’ll help build and refine processes that enable us to scale rapidly and efficiently while working directly with the founding team.

Key Responsibilities

• Market Research: Conduct research on industry trends, competitor strategies, and customer needs to support strategic decision-making.
• Recruiting & Onboarding: Own the full-cycle recruiting process including job postings, candidate sourcing, screening, interview scheduling, and ensuring a smooth onboarding experience for new hires.
• Ad Hoc Projects: Handle diverse tasks such as setting up operational budgets, building processes for new projects, managing vendor contracts, and assisting with compliance.
• Content & Marketing Support: Assist with the creation of engaging content (blog posts, social media updates, newsletters) and collaborate with the marketing team on campaign execution.
• Customer Onboarding & Support: Develop and optimize customer onboarding processes, including preparing training materials and providing hands-on support to ensure a positive user experience.
• Process Improvement: Identify workflow bottlenecks and implement scalable solutions to enhance overall operational efficiency.
• Administrative Operations: Manage calendars, documentation, email correspondence, and day-to-day logistics to keep our operations running seamlessly.

Are You the Right Fit?

You might be who we’re looking for if you:

• Excellent verbal and written English skills is a must.
• Minimum 3 years of relevant experience in business operations, project management, communications, HR, or similar functions—startup experience is a plus.
• Exceptional organizational skills and attention to detail with the ability to manage multiple priorities.
• Proficiency with productivity tools (e.g., Google Workspace, Spreadsheets, Linkedin, etc) and a willingness to adopt new tools as needed.
• Proficiency with AI tools like ChatGPT to boost your own productivity across responsibilities
• A proactive, resourceful mindset with a “no task is too small” attitude.
• Ability to work both collaboratively and independently as part of a lean team.
• Global perspective and familiarity with best practices in international startups is highly desirable.

Why Join Glacis?

• High Ownership & Real Impact: Shape critical solutions used by global enterprises, directly influence logistics performance at scale.
• Entrepreneurial Growth: Ideal stepping stone if you've considered founding your own company - learn firsthand from seasoned entrepreneurs and ex-Googlers.
• Foundational Team: Join at an early stage, contribute directly to company-building, and share the journey of rapid scaling.
• Global Reach: Work from Asia, engage globally, and expand your professional network and career horizons exponentially.
• Mission-Driven Culture: Fast-paced, ambitious environment with collaborative colleagues committed to delivering meaningful, impactful technology.

Submit your application by clicking 'Apply to Position' at the top right of this page.