Business Operations Analyst

Reposted 23 Days Ago
New York, NY
In-Office
60K-90K Annually
Junior
Fintech • Payments • Software • Financial Services
The Role
The Business Operations Analyst will manage partner onboarding and regulatory workflows, ensuring accuracy and efficiency through coordination with various teams and maintaining reporting dashboards.
Summary Generated by Built In

Overview

At Rain, we’re rebuilding the global financial pipes money flows through. Our infrastructure makes stablecoins usable in the real world by powering credit card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. If you’re curious, bold, and excited to help shape a borderless financial system, we’d love to talk.

Our Ethos

Operating at the epicenter of stablecoin innovation means moving fast and thinking globally. Our team reflects the diverse, international audiences we serve. We hire people who stay agile as the tide ebbs and flows, fix what’s broken without waiting, chase trends before they peak, and remember to have fun through it all.

What we're looking for

Rain is looking for a Business Operations Analyst to be the engine behind our partner onboarding and regulatory workflows. In this role, you’ll own the end-to-end process for partner questionnaires, due-diligence packages, and regulatory/operational forms—driving accuracy, speed, and cross-functional coordination so we can ship partnerships faster.

What You'll Do

  • Own completion, submission, and tracking of partner questionnaires, network forms, and vendor onboarding packets; manage signatures, evidence, and deadlines.

  • Coordinate inputs across Legal, Compliance, Risk, Finance, Engineering, and Product; translate technical concepts into clear, consistent responses.

  • Build and maintain a single source of truth; continuously improve templates to reduce cycle time and errors.

  • Stand up lightweight reporting and dashboards for pipeline, SLAs, blockers, and renewals; communicate status updates proactively to stakeholders.

  • Support broader BizOps: process mapping, policy documentation, light analyses, contract tracking, and ad-hoc projects.

What you will bring to Rain

  • 1+ years of experience in business operations, partner operations, compliance operations, or similar at a fintech, payments, or B2B SaaS company

  • Meticulous attention to detail and exceptional written communication; you can turn messy inputs into precise, audit-ready responses.

  • Strong project management—owning timelines, driving cross-functional alignment, and hitting SLAs without hand-holding.

  • Familiarity with concepts like KYC/KYB, AML, information security controls, and vendor risk; comfort working with legal/compliance documentation.

  • Tool fluency: Google Workspace, spreadsheets, e-signature, ticketing tools (linear), and the ability to quickly learn new systems.

Desirable but not mandatory

  • Experience with card issuing, payment networks, cross-border payments, or stablecoins.

  • Experience building response libraries/knowledge bases and automating workflows.

Benefits

Our team works hard, so we make sure our benefits do too. Here’s what you can expect as a Rainmaker:

  • Top-tier coverage: We cover 95% of Medical, Dental, and Vision premiums.

  • 401(k) with matching: Invest in your future, just like we’re investing in ours.

  • Ownership that matters: Every team member gets equity because we believe in building together.

  • Work your way: Flexible hybrid setup with a prime SoHo office for NYC-based teammates.

  • Unlimited PTO: Because time to rest and reset is just as important as time to ship.

  • Product-first perks: Monthly budget to test our cards and features like a real user.

  • Wellness support: Monthly stipend to spend on fitness, therapy, or whatever keeps you thriving.

  • Home office setup: One-time stipend to create a space that works for you.

  • Team connection: Frequent company events, team dinners, and offsites to stay connected.

Compensation will vary based on experience from $60,000-$90,000

Top Skills

E-Signature
Google Workspace
Spreadsheets
Ticketing Tools
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The Company
19 Employees
Year Founded: 2021

What We Do

Rain offers best in class payments card infrastructure focused on global use cases. Providing support for custodial and non-custodial solutions, integrated KYC, network processing, along with our proprietary stablecoin settlement infrastructure. What will you build?

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