Business Operation Manager

Posted 15 Days Ago
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Cape Town, City of Cape Town, Western Cape, ZAF
In-Office
Entry level
Mobile • Financial Services
The Role
The Business Operations Officer coordinates technical connections with telecom operators, manages operational activities, and prepares reports while ensuring compliance with budgets.
Summary Generated by Built In
Company Description

Company Description

Digital Virgo Group is one of the world’s leading specialists in mobile payment solutions through telecom operator billing systems. By connecting merchants with telecom operators, we address the growing need for payment digitalization through a simple, fast, and secure transactional channel available worldwide.

By joining Digital Virgo, you will become part of a high-performing and innovative international group, supported by local teams with a human-sized structure that collaborate closely on a daily basis. Our teams come from diverse professional and cultural backgrounds, and this diversity is one of our greatest strengths.

Our employees often describe the work environment as a perfect balance between a positive atmosphere and ambitious projects. We place strong emphasis on individual development and encourage initiative.

For more information about our activities and the group, please visit digitalvirgo.com.

Job Description

Job Description

We offer an exciting opportunity for a Business Operations Officer who will be mobile across the Sub-Saharan Africa region and whose responsibilities will include:

  • Coordinating the implementation of technical connections with telecom operators

  • Continuously conducting benchmarking activities to support the launch of new markets and products

  • Working closely with Marketing and Technical teams to ensure timely product and market launches

  • Managing the operational activities of one or several countries (service launches, connections, and performance optimization)

  • Collaborating intensively with the various subsidiaries of the group

  • Preparing monthly reports on the activities of the countries under their responsibility

  • Monitoring KPIs on a daily basis and analyzing them to develop relevant sales forecasts

  • Ensuring compliance with the planned budget

  • Reporting potential bugs and technical incidents through continuous monitoring

  • Being proactive in proposing improvements and innovative ideas

Qualifications

Qualifications

  • Recent graduate or candidate with initial professional experience, demonstrating strong motivation and willingness to perform

  • Previous internship or first experience in the coordination of digital projects

  • Dynamic profile with an entrepreneurial mindset and strong interpersonal skills

  • Strong appetite for challenges, with the ability to manage multiple projects simultaneously while meeting deadlines

  • Highly organized, detail-oriented, analytical, and creative, with the ability to work both independently and as part of a team

  • Trilingual profile with excellent written and spoken communication skills in French, English, and Arabic (English proficiency is mandatory)

  • Strong interest in the mobile telecommunications and digital industry

Top Skills

Telecom Operator Billing Systems
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The Company
LYON
728 Employees
Year Founded: 2008

What We Do

The Digital Virgo Group is one of the world's leading specialists in mobile payment via Telecom Operators’ billing solutions. By connecting Merchants to Carriers, we address the growing need for the digitalisation of payment by using a simple, fast and secure transactional channel available anywhere in the world. The Group's added value lies in its ability to address mobile payment in its entirety to optimize the billing by considering strategic aspects such as the customer journey, local adaptation, user acquisition, the data management or the regulatory and compliance framework. Our technological hub made of innovative platforms and tools enables us to respond to our partners' main challenges of scalability, complexity and security to drive their growth while improving their users’ experience. Our global network of local offices allows us to roll out scalable and secure Mobile Commerce experiences worldwide.

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