Business Manager

Posted 5 Days Ago
Be an Early Applicant
Rapid City, SD, USA
In-Office
55K-69K
Junior
Kids + Family • Professional Services • Social Impact
The Role
Oversee administrative, operational, financial, facility, technology, and human resources support functions for a nonprofit outpatient service organization. Supervise staff, coordinate with clinical teams, support billing and compliance, manage office operations and vendors, monitor budgets and financial records, assist with recruitment and onboarding, maintain employee records, and provide systems support and internal communications.
Summary Generated by Built In

Description

Work for Good! 

Do you want a career with meaning and purpose? Children’s Home Society is one of South Dakota’s leaders in providing services to vulnerable children, women, and families. 

Wage:  $55,369 - $69,222 annually (with room for growth and professional development)

Schedule:

Monday - Friday, 8 am - 5 pm - Limited Travel

Position Overview: As part of Children's Home Society, you will truly Work for Good every day—helping to change the world one day at a time, one child at a time, one woman, one family, one smile, hug, and heart at a time.

Children’s Home Society is currently seeking a full-time Business Manager who will be responsible for overseeing the day-today administrative, operational and business functions to maintain high quality and efficiency in service and care offerings in accordance with the organization’s Mission, Vision, and Values.

Benefits:

  • Health Benefits: Two health insurance options – Traditional Plan & High Deductible Health Plan with HSA (automatic employer contribution with enrollment in a HDHP). Vision. Dental.
  • Additional Benefits: Employer paid Group Life Insurance and Accidental Death & Dismemberment (AD&D), Short Term & Long-Term Disability. Additional Voluntary Life, Critical Illness, and Accident plans. Employee Assistance Program.
  • Student Loan Payments & Tuition Reimbursement: Qualifying employees are eligible for up to $200 per month in Tuition Reimbursement or Student Loan Repayment
  • Paid Time Off: Generous PTO package. 10 paid holidays. 8 hours “Day of Service” for volunteering in the community
  • Employee Referral Bonus: Current employees who refer an employee to work at CHS and earn up to $1,000
  • Retirement: Qualifying employees receive a guaranteed employer contribution with 100% vesting

What You'll Do: Your responsibilities would include;

  • Administrative Leadership: Supervise and lead staff, providing guidance and support ensuring timeliness and clarity. Works with clinical teams to ensure scheduling, timely documentation and billing can be done efficiently and timely. Coordinate and oversee general office operations, ensuring compliance with organizational policies. Ensure policy and provision for current billing practices. Ensures compliance with clinical licensure requirements and credentialing compliance for outpatient billing.
  • Facility Management: Manage office space, including layout, equipment, and supplies. Collaborate with vendors for office maintenance and services.
  • Site Coordination: Facilitate communication and coordination among various departments within the organization. Schedule and organize meetings, conferences, and events.
  • Financial Administration: Assist in budget preparation and monitoring. Oversee financial day to day and milestone tasks such as invoicing, expense tracking, monthly and year to date financial analysis and financial record keeping.
  • Human Resources Support: Collaborate with the HR department on recruitment, onboarding and employee relations. Maintain employee records, including attendance and leave.
  • Technology and Systems: Ensure orientation, compliance, use and maintenance of office technology and software. Provide support and training to staff on office systems.
  • Communication and Correspondence: Act as a point of contact for internal and external communications. Manage incoming and outgoing correspondence.

What We’ll Love About You

  • Independent Self-Direction - Must be able to fulfill the responsibilities of the position with minimal supervision. Makes prudent decisions.
  • Communication Methods– Must be able to get important points across in the process of interacting with supervisors, employment candidates and employees. Careful articulation to prevent misunderstanding and potential liability to the organization is required.
  • Professional/Ethical Conduct – Must be able to conduct oneself in a manner that promotes professionalism and teamwork throughout the organization, setting an example for others to follow. Responsibility for highly confidential and sensitive information requires ethics and professionalism beyond reproach.
  • Time Management, Use of Work Time– Must be able to organize and prioritize tasks to maximize productive results. Deadlines are met and services expediently delivered.
  • Co-Worker Relationships – Sets a harmonious, respectful example for other co-workers. Is looked to as an informal leader. Promotes teamwork from one work unit to another, recognizing the necessity of interdepartmental cooperation and the importance of the contributions of everyone for the successful achievement of the organization’s goals and objectives.
  • Subordinate Relationships/Leadership – Must be able to effectively lead and support direct reports to achieve expected results and to develop positively and realistically in their career goals. Assists in defining performance expectations. Communicates Agency philosophy and vision.
  • Problem-Solving and/or Conflict Resolution – Analyzes and develops timely, conclusive solutions to a variety of more complex issues. Must resolve personnel issues and conflicts that arise, where there is little or no precedent, in such a way that maintains a positive work environment and prevents legal liability. Must be able to develop treatment plans that address problematic behaviors in children and families.

Requirements

Experience/Education:   

  • Education: Associate degree in business administration required, Bachelor’s degree in business administration preferred, health management, or a related field, or equivalent experience.
  • Experience: At Least 1-3 years of experience in clinic business management preferred. Proven experience in office management or a similar administrative role. Knowledge of nonprofit operations and regulations is a plus. Proficiency in office software, including Microsoft Office Suite. 

Physical Demands and Work Environment:

  • Normal office environment with minimal exposure to dust, noise, etc. Extended PC viewing and keyboarding required. Extended periods of sedentary work required.

Must successfully complete all required background/pre-employment checks. EEO/AA.

Skills Required

  • Associate degree in business administration or equivalent experience
  • Bachelor's degree in business administration, health management, or a related field
  • One to three years of experience in clinic business management
  • Proven experience in office management or a similar administrative role
  • Proficiency in Microsoft Office Suite
  • Successful completion of all required background and pre-employment checks
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The Company
HQ: Sioux Falls, SD
181 Employees
Year Founded: 1893

What We Do

Children's Home Society of South Dakota is a non-profit organization dedicated to preventing and healing trauma, empowering children and families to thrive. They offer a range of services including residential treatment, outpatient mental health, foster care, and adoption support.

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