Are you ready to sit at the intersection of strategy, data, and leadership? This is your chance to help shape how a global operations organization plans, performs, and tells its story to senior leaders. You’ll turn complex information into clear insights and executive-ready narratives that drive real decisions. If you thrive in a fast-paced environment and enjoy making the complex simple, we’d like to hear from you. Join us and unlock opportunities for career growth, skill development, and the chance to make a meaningful impact within a collaborative team.
As an Associate in the Securities Services Operations Business Management team within Global Finance & Business Management, you will partner with Operations leaders to support the execution of the team’s strategy and business management priorities. You will blend strategic planning, coordinate delivery across stakeholders, and produce high-quality management reporting that enables leadership to monitor performance, risks, dependencies, and progress against our goals. You will play a key role in the successful delivery and management of Operations strategies and drive timely, accurate updates for senior audiences. You will also contribute to continuous improvement by identifying opportunities to streamline processes, strengthen controls, and enhance transparency across the organization.
Job responsibilities
- Organize complex information in a strategic and compelling way, analyzing data sets to facilitate insights for senior management decision-making.
- Maintain and track objectives and corresponding key results, ensuring alignment to wider Securities Services Operations strategic priorities.
- Craft and develop organizational communication strategies for global townhalls and keynote events.
- Develop comprehensive materials for business reviews and strategic working sessions, demonstrating organizational success within senior forums, and incorporating business metrics, financial performance, and updates on key initiatives and results.
- Create ad-hoc analysis and presentations for senior management, ensuring key priorities and messaging are conveyed.
- Drive cross-line-of-business initiatives, focusing on the development and support of our AI Book of Work and wider transformation initiatives, maintaining a strategic link to operational goals and requirements.
- Contribute to continuous improvement by identifying opportunities to streamline processes, strengthen controls, and enhance transparency.
Required qualifications, capabilities, and skills
- Prior Business Management, Chief Operating Office, or Financial Management experience.
- Strong communication skills with the ability to work effectively with all levels of employees, including senior management.
- Ability to thrive in a fast-paced, matrixed environment with multiple assignments, stringent deadlines, and changing priorities.
- Inquisitive, enthusiastic, and diligent approach to work, capable of challenging peers.
- Proficiency with PowerPoint, Word, Excel, and Outlook.
- Native-level or fluent English proficiency, with excellent written and verbal communication skills.
Preferred qualifications, capabilities, and skills
- University degree in Business, Finance, Accounting, or a related discipline.
- Software skills, e.g., SharePoint, Teams, Tableau, and the Alteryx Suite.
- Previous product knowledge in Securities Services Operations.
Skills Required
- Prior Business Management, Chief Operating Office, or Financial Management experience
- Strong written and verbal communication skills, including communication with senior management
- Ability to work in a fast-paced, matrixed environment with multiple assignments, stringent deadlines, and changing priorities
- Inquisitive, enthusiastic, diligent, and willing to challenge peers
- Proficiency with PowerPoint, Word, Excel, and Outlook
- Native-level or fluent English proficiency
- University degree in Business, Finance, Accounting, or a related discipline
- Software experience with SharePoint, Teams, Tableau, or the Alteryx Suite
- Previous product knowledge in Securities Services Operations
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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