Business Management Trainee - Operations

Think Zone is a fast-growing education startup focused on building personalized learning experiences for K–8 students.

As we continue to grow, we are looking for high-potential early-career team members who are excited to take on challenges, learn quickly, and grow with an entrepreneurial team.

This role is designed for someone who wants hands-on exposure to business operations, regional expansion, and the day-to-day work involved in scaling a growing education business.

• Support day-to-day regional operations and help connect learning centers with the central team

• Spend time in learning centers to understand student, parent, staff, and operational needs firsthand

• Identify operational challenges and help develop practical solutions to improve center performance and customer experience

• Support new center launches, including launch planning, operational setup, coordination, and execution

• Assist with evaluating potential new markets and expansion opportunities

• Help develop and improve repeatable operating processes, workflows, and systems as the business grows

• Track operational priorities, follow up on action items, and help ensure projects are completed on time

• Work closely with Center Managers and other frontline team members to understand what is working and where additional support is needed

• Analyze operational information and frontline feedback to identify opportunities for improvement

• Support cross-functional projects related to center performance, expansion, staffing needs, customer experience, and business operations

• Take ownership of projects and help move initiatives from planning through implementation

We care more about your potential, mindset, and ability to grow than having a perfectly matched background.

You may be a great fit if you:

• Enjoy challenges and are excited about joining a fast-growing startup

• Are interested in business operations, expansion, and understanding how a growing organization works

• Are collaborative, easy to work with, and eager to learn

• Are detail-oriented, organized, and reliable in execution

• Have strong ownership and follow-through

• Enjoy identifying problems and finding practical ways to improve processes

• Are comfortable working in a fast-changing environment where priorities may evolve

• Have strong communication, analytical, and problem-solving skills

• Are comfortable interacting with frontline teams, managers, parents, and other stakeholders

• Are willing to spend time at different Think Zone learning centers throughout the Bay Area as business needs require

• Are interested in education and want to contribute to building better learning experiences

• Hold a Bachelor’s or Master’s degree. New graduates and early-career candidates are welcome to apply.

• Work on real operational and business problems from day one

• Gain hands-on experience with center operations, regional management, and business expansion

• Learn how a growing education company operates at both the frontline and central-team level

• Work closely with a fast-growing team and take on meaningful ownership early

• See your ideas and operational improvements tested and implemented quickly

• Build a potential path toward future roles in operations, regional management, expansion, or business leadership

• Comprehensive medical, dental, and vision insurance

• 401(k) retirement plan with employer matching

Company Note: Think Zone is a separate operating business from Epic Kids Inc. Both companies are affiliated through their parent organization, TAL Education Group. This position is with Think Zone and is not an Epic Kids Inc. role. To learn more about Think Zone, please visit https://www.jointhinkzone.com.

Compensation: $75,000–$80,000 annually, depending on experience and fit.