Business Intelligence Specialist

Posted 11 Days Ago
Be an Early Applicant
2 Locations
In-Office
97K-137K Annually
Senior level
Fintech • Insurance • Financial Services
The Role
Leads business intelligence, reporting, dashboard, scorecard, and ad-hoc analytics initiatives for credit card and personal lending risk portfolios. Collaborates with business and data owners to define requirements, metrics, and data elements; develops portfolio reporting; identifies trends and emerging risks; improves reporting processes; and communicates insights and project status to management and stakeholders.
Summary Generated by Built In

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Analytics, Insights, & Artificial Intelligence

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview :

What does Credit Loss Allowance & Business Insights stand for? For starters, we believe in visionary leadership and insights. We believe in using every resource at our disposal to better serve our clients, and this includes our vast data.

The Credit Loss Allowance & Business Insights group delves into our data, past and present, to develop crucial metrics and reporting functionality that better informs and optimizes key businesses decisions specific to Credit Cards and Personal Lending products.

This is the team building the tools, reports, dashboards, cubes and scorecards that deliver and process vital data to business partners across the enterprise.

Joining us in Credit Loss Allowance & Business Insights is an opportunity to advance and deepen your career and to help TD serve its customers in a way we never have before.


Job Description :

Ready to be TD's top business intelligence specialist and to champion a significant and diverse set of business activities including the design, development and implementation of all things reporting and analytics specific to Credit Card and Personal Lending products risk? We're looking for someone to package and provide leadership, tactical and technical direction as well as ongoing collaboration to identify data elements within TD, establish business needs and implement reporting solutions to address them.

This may include complex reports, dashboards, scorecards and more – because as data begins to play a larger and more complex role across our organization, we'll look to you to support an array of business needs via reporting.  You will be looked at as a subject matter expert and support the Cards and Personal Lending Risk teams through ad-hoc analytics and help to identify and mitigate pockets of risk within the portfolios.


As a Business Intelligence Specialist, you will:

  • Initiate and provide leadership, tactical/technical direction and planning input for all business relevant information
  • Collaborate with business leads to elicit information requirements and articulate those requirements in a manner that can be easily understood by Business Intelligence Specialists
  • Collaborate with data owners to identify data elements to address reporting requirements and with various partners for metric definition activities
  • Streamline and improve existing reporting to eliminate errors and redundancies
  • Complete proactive and reactive ad-hoc analytics to address emerging and existing risks
  • Identify business drivers, definitions and metrics in order to interpret findings, take action and provide significant direction
  • Own the development and implementation of portfolio reporting (e.g. acquisition, attrition, portfolio growth, etc.)
  • Elicit business requirements for reporting projects
  • Supply data analysis identifying operational and/or product trends
  • Craft and provide complex BI reporting, analysis and assessments at the function or enterprise level.
  • Build and/or deliver point of view presentation communications to management or broader audience
  • Adhere to internal policies /procedures and applicable regulatory guidelines
  • Conduct the review of internal processes and activities and assist in identifying potential opportunities to improve operation efficiencies
  • Provide ongoing project status communication and knowledge transfer within team and across businesses

 

Job Requirements :

 

What can you bring to TD? Share your most relevant experience, credentials and knowledge for this role, as well as these essential requirements and attributes:

  • Undergraduate degree or technical certificate
  • Seven (7) or more years relevant experience
  • Knowledge/Experience with SAS/SQL or other coding languages
  • Proficiency with Microsoft Azure (Rahona), Databricks, Python, Power BI, and Tableau.
  • Knowledge of the Credit Cards and Personal Lending product suites considered an asset
  • Previous experience in Risk or knowledge of risk metrics considered an asset
  • Mainframe coding (JCL) considered an asset
  • Excellent comprehension skills to facilitate understanding of requests from the business

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Skills Required

  • Undergraduate degree or technical certificate
  • Seven or more years of relevant experience
  • Knowledge or experience with SAS, SQL, or other coding languages
  • Proficiency with Microsoft Azure, Databricks, Python, Power BI, and Tableau
  • Knowledge of Credit Cards and Personal Lending product suites
  • Previous experience in risk or knowledge of risk metrics
  • Mainframe coding experience with JCL
  • Excellent comprehension skills for understanding business requests

TD Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TD Bank and has not been reviewed or approved by TD Bank.

  • Parental & Family Support — Parental and family-building support is positioned as a standout, including 16 weeks of paid parental leave for all parents and assistance for fertility, surrogacy, donor support, adoption, and doula reimbursement. This breadth is framed as above average for large U.S. employers and notable within banking.
  • Retirement Support — Retirement support is presented as robust, with 401(k) and employer funding described in detail in some summaries (fixed contribution plus additional matching) alongside other savings programs. Employee banking discounts and related financial perks add to the overall rewards value beyond salary.
  • Healthcare Strength — Healthcare and mental well-being benefits are characterized as comprehensive, including multiple medical plan options, virtual care, and an Employee & Family Assistance Program with continuous access. These elements are repeatedly emphasized as core components of the Total Rewards offering.

TD Bank Insights

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The Company
HQ: Pearl River, NY
93,823 Employees
Year Founded: 1955

What We Do

The Toronto-Dominion Bank & its subsidiaries are collectively known as TD Bank Group (TD). TD is the sixth largest bank in North America by branches & serves approximately 22 million customers in a number of locations in key financial centres around the globe. Over 85,000 TD employees represent the strongest team in banking. Delivering legendary customer experiences is who we are & is part of being the Better Bank. Visit our Careers page to learn more about TD & why TD is a great place to work.

Why Work With Us

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