Business Intelligence Manager

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive. 

In this role, you will split time between team management responsibilities and contributing to team projects.

Team management responsibilities:

• Work with leadership to develop and implement BI strategic outcomes, policies and procedures
• Design and implement documentation processes
• Work with BI team members to set project priorities and deliverable timelines
• Collaborate with IT and Software managers on project coordination
• Evaluate BI tool effectiveness across company departments, and recommend alternative solutions when necessary
• Day-to-day personnel management of the Business Intelligence team members, including hiring new employees when needed
• Personal development and continuing education encouraged and supported

Team contribution responsibilities:

• Use T-SQL to access, build, and update tables, views, stored procedures, etc.
• Ingest data from various internal systems, track key performance indicators, and build custom dashboards and repeatable analyses
• Own the creation and enhancement of reporting tools for stakeholder use
• Simplify time-intensive and error-prone processes through the development of programmatic solutions
• Design, develop, implement, and maintain business solutions
• Develop tools to support end user's needs using MS SQL Suite, TIBCO Webfocus, AS400, SQL Viewpoint, or researching options not currently used internally

Success in this role will be defined by:

• Strong technical accomplishments in SQL and data analysis skills using other tools
• Providing user-friendly and effective reporting tools to end users using TIBCO Webfocus
• Managing multiple complex projects in a methodical and structured way
• Effective strategy implementation following BI best practices
• Strong communication with teammates
• Turn business questions into data solutions optimized for reporting
• Demonstrating solution-oriented and motivated attitude

Qualifications:

• 5+ years of T-SQL query writing experience
• 5+ years of experience in a business intelligence role using MS SQL suite of products, including but not limited to SSMS, SSIS
• 5+ years of experience with BI Tools (Tableau, Power BI, Webfocus, etc.)
• Eager self-starter  
• Great communicator
• Excellent Google skills/able to troubleshoot technical errors and setbacks
• Strong focus on stakeholder satisfaction and confidence to work with stakeholders of any level
• Able to work across teams to accomplish goals
• Dedication to the quality and ownership of your work products
• Past management or team leadership experience a plus
• TIBCO Webfocus experience is a plus

Perks:

• The opportunity to join a new, developing team driving data culture/literacy and data-driven decision making in an essential business industry
• Competitive benefits including health, dental & vision insurance; and 401k
• Company-wide emphasis on wellness, including work-life balance and fitness
• On site cafeteria, fitness center, hot yoga room, instructed sessions for Crossfit, Yoga, Interval Training
• Hybrid work schedule optional after training and onboarding; 4 days in office and 1 day remote

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

​Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

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I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.

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Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.