ERP Business Analyst

About Us:

How many companies can say they’ve been in business for over 177 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What’s the role?  

The ERP Business Analyst is pivotal in managing and optimizing the organization's materials management software systems (Fishbowl) and transition to our ERP system (SAP). This position will provide enterprise systems/business analysis for various projects for enterprise applications, focusing mainly on our current Fishbowl solution and transition to a SAP ERP solution.  The purpose of the ERP Business Analyst is to ensure smooth business operations and a continuous improvement of the ERP solution in accordance with the business strategy.  The role demands strategic oversight, technical expertise, and a proactive system management and process improvement approach. 

Sound Interesting?

Here’s what you’ll do:

RESPONSIBILITIES:

• Translate business requirements into functional specifications.
• Play a leading role in optimization of system (Fishbowl or SAP) tools, enhancement, and upgrade projects.
• Work with key users to support User Acceptance Tests (UAT).
• Work with business counterparts to define common solution roadmaps based on business strategy.
• Ensure that solutions are consistent with application standards and the long-term vision.
• Closely align with the Meditec IT team in Germany.
• Develop and provide training for Fishbowl and SAP users.
• Create and maintain technical and end user documentation.
• Manage and assign system authorizations to users based on their job role and duties.
• Manage system data tables to ensure integrity and compliance with audit standards.
• Ensure adherence to all quality management plans and standards.
• System Mastery and Optimization: Serve as the lead technical expert for Fishbowl and SAP, ensuring optimal system configuration and performance and the provided master data and supply chain parameters are set-up in the system properly. 
• Enhancements and Upgrades: Plan, test, and validate system enhancements and upgrades to ensure seamless integration and improved functionality within existing workflows.
• Business Intelligence Reporting: Create, manage, and communicate reports and KPIs to drive informed business decisions. Collaborate with cross-functional teams to ensure accurate and timely data feeding into reports.
• Data Integrity and Hierarchy Management: Establish and enforce methods to ensure data accuracy and a well-structured item hierarchy, supporting effective analysis and reporting.
• User Support and Collaboration: Act as the primary technical support resource for system (Fishbowl, SAP, forecasting or WMS bolt-on, etc.) users, addressing issues and collaborating on solutions to meet diverse needs.
• Ad Hoc Duties: Perform additional tasks as assigned by the department manager or other management team members.

Do you qualify?

REQUIREMENTS

• Bachelor’s degree in business, computer science or another IT-related field.
• Minimum 5 years working experience in a role directly related to this position.
• Implementation experience with a major ERP system (e.g. SAP, Oracle, MS Dynamics, etc.).
• Experience in a regulated industry (e.g., pharmaceuticals, medical devices, food) is a plus.
• Excellent analytical skills paired with a solution-oriented mindset.
• Ability to work across organizational boundaries in a large, global matrix organization.
• Excellent written and verbal communication skills.
• High proficiency in MS Office applications (Outlook, Teams, Excel, PowerPoint, etc.).
• Ability to maintain current knowledge of all technological developments and to seek opportunities to deploy new technologies that benefit Carl Zeiss Meditec.

PREFERED

• SAP implementation experience as a consultant or SAP customer in a technical role.
• Experience using/managing a Business Intelligence system, e.g. PowerBI, Looker, etc.
• Working knowledge of SD, MM, & PP modules in a major ERP system.

LANGUAGE SKILLS

Excellent written and verbal communication skills. Ability to read, analyze, and interpret governmental regulations. Able to present information professionally and respond to inquiries from regulatory bodies. Competency in writing reports, business correspondence, protocols, and procedures. Ability to effectively present information to management. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts relating to fractions, percentages, ratios, and proportions in practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with various concrete variables in situations with limited standardization. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form. Relies on experience, education, and judgment to plan and accomplish goals.

COMPUTER SKILLS:

To perform this job successfully, an individual should have excellent general knowledge of the Microsoft Office suite software, including an expert level in Microsoft Excel. Working knowledge of ERP systems (e.g., Fishbowl or SAP) is a prerequisite.

Work Environment:

The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.

Physical Demands:
An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The employee must regularly lift and move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is also eligible for a performance bonus or sales commissions.  ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

We have amazing benefits to support you as an employee at ZEISS!

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay 
• The list goes on! 

 ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Clara Cresswell

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).