Business Intelligence Analyst
The Business Intelligence Analyst will utilize all systems and tools to provide meaningful data and analytics to S3 business lines to support data driven decision making. By working closely with the Business Intelligence & Transformation team, the Business Intelligence Analysts are committed to enhancing the member and employee experience.
S3 STAR Values:
- Service
- Teamwork
- Attitude
- Results
Department: Business Intelligence and Transformation
Reports to: Senior Manager, Business Intelligence
Location: Remote
JOB RESPONSIBILITIES:
- Translate business requirements to create meaningful visualizations (i.e., reports, dashboards).
- Leverages Business Intelligence tools to provide data and analytics to support decision making.
- Document requirements, job aids, and transition plans (end user).
- Creates process summary for all deployments (internal department).
- Develops data models and queries utilizing S3 core systems.
- Provides end user training and support.
Other responsibilities and opportunities:
- Provides ongoing support for existing dashboards and applications.
- Works in collaboration and partnership with other team members.
- Additional job-related projects and duties as assigned by management.
QUALIFICATIONS & SKILLS:
- Bachelor’s degree in data or technology is preferred, or 5 years data or technology work experience.
- Proficient in Microsoft Office Suite (Word, Excel, Power Platform, SharePoint).
- Ability to manage and prioritize multiple widely varied work streams/tasks.
- Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems.
- Ability to communicate effectively at all levels within the organization.
FLSA: Exempt
PERKS AND BENEFITS:
- Group medical, dental, and vision coverage insurance
- Generous Paid Time Off
- Up to 11 Paid Holidays Per Year
- 401(k) With Employer Match and Discretionary Contribution
- Employee Referral Program
- Wellness Programs
- Peer-to-Peer Recognition Program
About S3:
We are excited to share that S3 has been named a Top Workplace since 2022 by various organizations including the Baltimore Sun, the Denver Post, USA Today and America’s most loved workplaces by Newsweek. We have also been recognized by USA Today for our leadership. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we’ll invest in your learning and development through training programs designed to power your success.
S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service. We support the credit union members with their loans, deposits and other financial needs to achieve their goals.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.”
ADA Statement & Requirements
S3 is committed to the full inclusion of all qualified individuals. In keeping with our commitment, S3 will take steps to ensure that people with disabilities are provided reasonable accommodations.
Work Environment- This position operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Cognitive Requirements-
Constantly: Perform basic mathematical computations; Works independently, little supervision needed; Effectively communicate verbally and in writing; Comprehend materials and follow instructions; Compile, copy and compare information; Analyze and compute information. Problem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Motivate, lead, influence and collaborate with others both internally and externally; Exhibit excellent customer service skills.
Frequently: Project planning and execution; Handle confidential/sensitive information.
Occasionally: Perform advanced or non-routine mathematical computations; Facilitate meetings; speak to groups.
Physical Requirements
Constantly: Sit- Remaining in a seated position for long periods of time; Use hand/fingers to handle and feel; Use hands/fingers for repetitive keyboard & hand motion; Speak coherently.
Emotional Effort- Frequent short deadlines. Work environment is hectic with continual periods of high stress.
Internal/External Interaction- Occurs occasionally with periods of high vol
Skills Required
- Bachelor’s degree in data or technology, preferred
- Five years of data or technology work experience as an alternative to the preferred degree
- Proficiency in Microsoft Office Suite, including Word, Excel, Power Platform, and SharePoint
- Ability to manage and prioritize multiple varied workstreams and tasks
- Excellent analytical and problem-solving skills
- Effective written and verbal communication skills
What We Do
S3 – Shared Service Solutions, LLC is a collaborative Credit Union Service Organization (CUSO) that provides technology-forward operational support and industry best practices to partner credit unions. Its expertise includes scalable call center operations and member-service assistance, such as account balances, cleared checks, deposits, withdrawals, advances, statements, and password resets. S3’s mission is to help credit unions deliver exceptional member experiences that build loyalty and trust.
