Business Development Specialist

Posted 12 Days Ago
Be an Early Applicant
Fayetteville, NC, USA
In-Office
Entry level
Automotive
The Role
Coordinates telephone and online customer inquiries, identifies automotive sales opportunities, prospects leads, books showroom appointments, documents interactions in the CRM, conducts assigned calls, and supports internet and phone-based sales activities. The role provides first-point-of-contact customer service, explains vehicle features and benefits, and works with the BDC team to achieve sales goals.
Summary Generated by Built In

BDC Sales Representative

 

We are a leading automotive dealership committed to providing an exceptional car-buying and service experience. We provide a positive, professional work environment, aggressive pay plans with career advancement opportunities, and the best training in the industry. 


Job Summary


The BDC Sales Representative will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers.


Responsibilities:

  • Promote and seek out opportunities to deliver a top-notch customer experience.

  • Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations.

  • Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM.

  • Complete phone calls as assigned by the BDC Manager.

  • Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles.

  • Stay informed about new products, features, accessories, etc., and their benefits to customers.

  • Comply with all company policies, procedures and safety standards.

  • Other duties as assigned.

Qualifications:

  • Strong customer service, communication skills, computer and basic math skills.

  • Self-motivated with the ability to set and achieve targeted goals.

  • Organizational and time management skills.

  • Clean driving record and valid driver’s license.


We offer best in class industry benefits:


  • Competitive pay 

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Vehicle Purchase Discounts

  • Employee Discounts on Parts and Service Repairs

  • Aggressive Employee Referral Program with Bonus Opportunities


You must be at least 18 years of age to apply.  We are an equal opportunity employer and a drug-free workplace.


Skills Required

  • Strong customer service skills
  • Strong communication skills
  • Computer skills
  • Basic math skills
  • Self-motivated and able to achieve targeted goals
  • Organizational and time management skills
  • Clean driving record
  • Valid driver's license
  • At least 18 years of age
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The Company
10 Employees

What We Do

Fayetteville Motors LLC is an automotive dealership in Fayetteville, North Carolina, offering customers a car-buying and vehicle-service experience. The company sells new and used vehicles and supports customers through dealership sales and service operations. Its hiring materials describe the business as a leading automotive dealership focused on providing an exceptional car-buying and service experience for local drivers and vehicle owners.

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