Business Development Specialist - Mandarin Speaking

Posted 4 Days Ago
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Davis, CA, USA
In-Office
Junior
eCommerce • Food • Software
The Role
Acquire and grow restaurant and merchant accounts by negotiating contracts, increasing orders and GMV, maintaining relationships, resolving operational issues, and improving merchant satisfaction. Conduct merchant visits, manage account settings and materials, coordinate with marketing and delivery operations, and deliver solutions aligned with customer needs. The role requires fluent Mandarin, commercial acumen, strong negotiation and teamwork skills, at least one year of business development or sales experience, and a valid driver’s license with a vehicle.
Summary Generated by Built In

Main Duties and Responsibilities:

  • Acquire merchants and assist them in achieving higher orders and GMV (Gross merchandise volume), Responsible for the Sales revenue and market share.
  • Arrange in-person meetings to negotiate contracts with potential merchants
  • Maintain existing relationships with cooperating merchants, coordinate and resolve issues with various stakeholders, continuously improve merchant satisfaction and merchant service quality, and ensure fluent business operations
  • Conduct regular merchant visits, apply for/replace merchant material for merchants.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Maintain and constantly update backstage setting for each merchant in charge
  • Liaising with Marketing, and Delivery Operation to align strategies aimed at increasing Gross merchandise volume

Job requirement:

  • Must be fluent in Mandarin
  • at least 1 year of experience in business development or sales roles and customer experience in the foodservice or/and delivery industry is a plus.
  • Strong time management and project management skills
  • High sensitivity on market trend, high sensitivity on data
  • Strong commercial acumen and a desire to work with restaurants, not afraid to be refused, have top-notch people skills
  • Excellent teamwork ability, cooperate with different teams to promote business cooperation, and be able to efficiently complete business negotiations independently
  • Have a valid driver licence and a vehicle

Skills Required

  • Fluent Mandarin
  • At least 1 year of experience in business development or sales
  • Customer experience in the foodservice or delivery industry
  • Strong time management skills
  • Strong project management skills
  • Sensitivity to market trends and data
  • Strong commercial acumen and people skills
  • Ability to negotiate business agreements independently
  • Excellent teamwork and cross-functional collaboration skills
  • Valid driver’s license
  • Access to a vehicle
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The Company
HQ: London
536 Employees
Year Founded: 2017

What We Do

Founded in 2017, HungryPanda is currently the largest overseas Chinese food delivery company. Starting in Nottingham, the UK, it has expanded to more than 60 cities in 10 countries, including the UK, France, Italy, the US, Canada, Australia, New Zealand, Japan, South Korea and Singapore. In 2021, HungryPanda launched its new business models, "Panda Fresh", a platform for Asian fresh food and grocery e-commerce, and "VouchersPanda", a platform to provide new discounted ordering methods of online and offline lifestyle services for overseas Chinese. Besides, HungryPanda is awarded in the Deloitte 2021 UK Technology Fast 50, making the company the only food delivery platform in the ranking.

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