Business Development & Solutioning

Posted 2 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Senior level
Artificial Intelligence • Information Technology • Analytics • Consulting
The Role
Drives business development, presales, solutioning, proposal management, sales operations, pipeline governance, forecasting, and account growth. The role qualifies opportunities, leads customer discovery, develops digital transformation solutions, prepares proposals and commercial offers, manages CRM data, monitors pipeline performance, coordinates cross-functional stakeholders, and improves sales processes. It requires expertise in consultative selling, enterprise business processes, commercial models, revenue forecasting, analytics, and CRM discipline.
Summary Generated by Built In

At Thoucentric, we work on various problem statements.

  • The most popular ones are -
  • Building capabilities that address a market need, basis our ongoing research effort.
  • Solving a specific use case for a current or potential client based on challenges on-ground.
  • Developing new systems that help be a better employer and a better partner to clients.
  • All of these need the best of minds to work on them day-to-day; and we do exactly that!
  • Your contribution to organization development is as important as outward facing consulting.
  • We are invested in both, employee growth and client success

Job Description –

Business Development | Solutioning & Sales Operations

  • Experience: 5–7 Years
  • Location: Pune | Function: Business Development

 Role Overview

We are looking for a highly analytical and customer-focused professional with 5–7 years of experience in Business Development, Presales, Solution Consulting, and Sales Operations. The ideal candidate will drive opportunity qualification, solution development, proposal management, sales operations, pipeline governance, and revenue forecasting while working closely with sales, delivery, finance, marketing, and technology teams.

This role requires a strong understanding of enterprise business processes, consultative selling, commercial models, and digital transformation solutions. The candidate should be capable of translating customer requirements into compelling business solutions while ensuring operational excellence through CRM discipline, pipeline management, forecasting accuracy, and process optimization.

Key Responsibilities

Business Development & Presales

  • Qualify inbound and outbound business opportunities through effective discovery and needs assessment.
  • Conduct customer discovery workshops to understand business challenges, functional requirements, and transformation objectives.
  • Develop solution approaches in collaboration with technical, delivery, and domain teams.
  • Prepare proposals, RFP/RFI responses, commercial offers, quotations, presentations, and Statements of Work (SOWs).
  • Support customer meetings, executive presentations, product demonstrations, and solution discussions.
  • Build compelling business cases, value propositions, and solution narratives tailored to customer needs.
  • Maintain proposal repositories, bid documentation, and knowledge assets.

Solutioning & Consulting

  • Design solution frameworks aligned with customer business objectives and enterprise transformation initiatives.
  • Collaborate with delivery, architecture, and engineering teams to define solution scope, effort estimates, and implementation approaches.
  • Recommend appropriate commercial engagement models including Time & Material (T&M), Fixed Price, and Outcome-based engagements.
  • Support digital transformation proposals involving Consulting, Data Engineering, AI/ML, Cloud, Analytics, and Product Engineering capabilities.
  • Demonstrate understanding of enterprise functions including Supply Chain, Sales & Distribution, Finance, and related business processes.

Sales Support & Account Management

  • Manage the complete sales pipeline from qualified opportunity through closure.
  • Ensure timely follow-ups with prospects and customers throughout the sales lifecycle.
  • Coordinate commercial discussions, contracts, approvals, and documentation.
  • Identify cross-sell and upsell opportunities within existing customer accounts.
  • Support strategic account planning and customer relationship management.

Sales Operations

  • Maintain high-quality CRM data with complete opportunity, account, and activity tracking.
  • Monitor lead progression through every stage of the sales funnel.
  • Prepare daily, weekly, and monthly sales reports and dashboards.
  • Coordinate with finance for quotations, purchase orders, invoicing, revenue tracking, and payment follow-ups.
  • Standardize sales processes and recommend automation to improve operational efficiency.
  • Ensure adherence to defined sales governance and compliance processes.

Forecasting & Analytics

  • Prepare accurate weekly, monthly, and quarterly revenue forecasts.
  • Track pipeline health, conversion rates, sales performance, and opportunity progression.
  • Monitor deal probability, expected closure timelines, and forecast risks.
  • Develop management dashboards, MIS reports, and executive presentations.
  • Analyze sales trends, customer insights, and operational metrics to recommend process improvements.
  • Ensure forecast accuracy through disciplined pipeline reviews and CRM hygiene.


Requirements

Required Skills

Business Development & Presales

  • Consultative Selling
  • Solution Selling
  • Enterprise Solution Consulting
  • Requirement Gathering
  • Proposal & RFP Response Management
  • Commercial Negotiation
  • Customer Relationship Management
  • Executive Presentation & StorytellingSales Operations
  • CRM Management (Salesforce preferred)
  • Pipeline Management
  • Sales Reporting & MIS
  • Documentation & Process Governance
  • Cross-functional Collaboration
  • Process Improvement & Sales Automation


Solution & Domain Knowledge (experience atleast in 2)

  • Enterprise Business Processes
  • Supply Chain
  • Sales & Distribution
  • Finance & ERP Processes
  • Digital Transformation

    Forecasting & Analytics
  • Revenue Forecasting
  • Pipeline Analytics
  • Sales Performance Analysis
  • KPI Reporting
  • Business Analytics
  • Advanced Microsoft Excel
  • Data Interpretation

Preferred Software Knowledge

  • Salesforce CRM
  • Microsoft Excel (Advanced Functions, Pivot Tables, Dashboards)
  • Microsoft PowerPoint
  • Sharepoint

Key Performance Indicators (KPIs)

  • Monthly and Quarterly Revenue Achievement
  • Forecast Accuracy (Target: ≥90%)
  • CRM Data Accuracy (Target: ≥95%)
  • Qualified Pipeline Generation (Minimum 3× Monthly Revenue Target)
  • Proposal Turnaround Time
  • Lead-to-Opportunity Conversion Rate
  • Opportunity-to-Win Conversion Rate
  • Weekly Reporting Compliance
  • Solution Proposal Quality & Timeliness

Preferred Qualifications

  • B.E./B.Tech in Engineering or a related discipline.
  • MBA in Strategy, Operations, Marketing, Technology Management, or a related field is preferred.
  • 5–7 years of experience in Business Development, Presales, Solution Consulting, Pursuit Management, or Sales Operations within consulting, technology, or digital transformation organizations.
  • Strong understanding of enterprise business functions, commercial engagement models, and global delivery constructs.
  • Experience working with Data Engineering, AI/ML, Cloud, Analytics, or Digital Transformation solutions.
  • Excellent communication, analytical thinking, stakeholder management, presentation, and storytelling skills.
  • Experience in industries such as CPG, Retail, Manufacturing, BFSI, or Enterprise Technology will be an added advantage.
  • Ability to work independently while collaborating effectively across sales, delivery, marketing, finance, and leadership teams.

 



BenefitsWhat a Consulting role at Thoucentric will offer you?
  • Opportunity to define your career path and not as enforced by a manager
  • A great consulting environment with a chance to work with Fortune 500 companies and startups alike.
  • A dynamic but relaxed and supportive working environment that encourages personal development.
  • Be part of One Extended Family. We bond beyond work - sports, get-togethers, common interests etc.
  • Work in a very enriching environment with Open Culture, Flat Organization and Excellent Peer Group.
  • Be part of the exciting Growth Story of Thoucentric!


Skills Required

  • 5-7 years of experience in business development, presales, solution consulting, pursuit management, or sales operations within consulting, technology, or digital transformation organizations
  • Consultative selling and solution selling experience
  • Enterprise solution consulting experience
  • Requirement gathering and customer discovery experience
  • Proposal and RFP response management experience
  • Commercial negotiation experience
  • Customer relationship management experience
  • Executive presentation and storytelling skills
  • CRM management, preferably Salesforce
  • Pipeline management and sales reporting experience
  • Documentation, process governance, cross-functional collaboration, and sales automation experience
  • Revenue forecasting, pipeline analytics, sales performance analysis, KPI reporting, and business analytics experience
  • Advanced Microsoft Excel, including functions, pivot tables, dashboards, and data interpretation
  • Experience in at least two of the following: enterprise business processes, supply chain, sales and distribution, finance and ERP processes, or digital transformation
  • Strong understanding of enterprise business functions, commercial engagement models, and global delivery constructs
  • Excellent communication, analytical thinking, stakeholder management, presentation, and storytelling skills
  • Ability to work independently and collaborate across sales, delivery, marketing, finance, and leadership teams
  • B.E. or B.Tech in Engineering or a related discipline
  • MBA in Strategy, Operations, Marketing, Technology Management, or a related field
  • Experience with Data Engineering, AI/ML, Cloud, Analytics, or Digital Transformation solutions
  • Industry experience in CPG, Retail, Manufacturing, BFSI, or Enterprise Technology
  • Microsoft PowerPoint and SharePoint knowledge
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The Company
503 Employees
Year Founded: 2015

What We Do

Thoucentric is a niche management consulting firm that combines digital and functional expertise to solve supply-chain, sales and distribution, and finance challenges. It delivers end-to-end transformation through subject-matter expertise, technology, structured project management, and governance. Its capabilities include analytics, AI/ML, SAP, demand planning, logistics, process engineering, and robotics/process automation, helping clients implement practical solutions across complex business operations and evolving technology landscapes.

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