Business Development Representative

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Charlotte, NC, USA
In-Office
Entry level
Energy • Industrial • Automation
The Role
Identify and contact prospective commercial HVAC customers, build relationships with property and facility stakeholders, and secure service contracts and project sales. Responsibilities include networking, cold calling, site evaluations, proposal presentations, negotiation, closing, quote follow-up, CRM documentation, customer satisfaction, contract renewals, market research, and participation in trade shows and community events.
Summary Generated by Built In

Are you passionate about building relationships and driving business growth?

 

Air One Industries is seeking a motivated Service Sales Account Manager to join our Service Sales Team in Charlotte, NC!

 

You'll play a crucial role in identifying potential clients, nurturing relationships, and acquiring Service Contract Agreements and service projects on HVAC equipment and associated parts.  Your efforts will directly contribute to our company’s success by increasing revenue, expanding our market presence, and fostering long-term partnerships with clients.

 

THE ROLE AT A GLANCE:

  • Identify, research, and contact prospective customers that will generate future sales and repeat business.
  • Build and maintain strong relationships with key decision-makers and stakeholders, including property managers, facility managers, and building owners.
  • Actively engage with potential clients through a combination of networking, cold calling, email outreach, and in-person meetings.
  • Solicitation of new Service Contract Agreements and related service sales to achieve sales goals within an assigned territory.
  • Visit sites and meet with customers and/or vendors to evaluate service and/or project for pricing.
  • Present proposals, negotiate terms, and close agreements for HVAC service contracts and service projects.
  • Maintain accurate and up-to-date records of sales activities, customer interactions, and progress in the CRM system.
  • Call on new and aging service quotes to obtain customer commitment.
  • Stay informed about industry trends, competitor activities, and market developments to identify new opportunities.
  • Ensure a high level of customer satisfaction is maintained and that sales revenue and contract renewal rates meet or exceed assigned targets.
  • Participate in sales training, and attend industry trade shows and community events to promote company offerings.
  • Provide regular updates to management on sales progress, market insights, and potential areas for growth.

 

WHAT YOU’LL BRING TO THE TABLE:

·         High School Diploma or equivalent

·         Proven track record of successful business development and sales achievements in the commercial HVAC industry or related field

·        Strong understanding of HVAC systems, service contracts, and project-based solutions.

·        Excellent communication and interpersonal skills, with the ability to articulate technical information to both technical and non-technical audiences.

·        Exceptional negotiation and closing skills.

·        Self-motivated and driven to meet and exceed sales targets.

·        Proficient in using CRM systems, Microsoft Office Suite, and other sales-related tools.

·        Ability to work independently and collaboratively within a team environment.

·        Must have the ability to legally operate a motor vehicle with a clean driving record.

 

WHY YOU’LL LOVE WORKING HERE:

 

  • Competitive pay and benefits package
  • Health and Wellness: Comprehensive medical, dental, and vision plans to keep you and your family covered, including free preventive care and affordable prescription options.
  • Life and Disability Insurance: Company-paid life insurance and disability coverage, with options to enhance your benefits.
  • Retirement Savings:  401(k) plan with a generous company match to help secure your future, with immediate vesting.
  • Paid Time Off: Enjoy paid holidays and a PTO plan that grows with your years of service.
  • Opportunities for Career Advancement and Professional Development: We provide educational assistance to help you grow your skills and career.
  • Extra Perks: Flexible spending accounts, employee discounts, and 24/7 confidential support through our Employee Assistance Program.

About Us:

Air One Industries (Air One), A Fidelity Company, is a North Carolina-based HVAC/Mechanical provider that services various industrial and commercial buildings, including healthcare, government, manufacturing, pharmaceutical, religious institutions and more. As a full-service mechanical provider, we specialize in Equipment Installation, Process Cooling, Chiller Services, Air Filtration, Electrical Services, and Building Automation Systems.  

With an emphasis on safety and customer service, Air One is rooted in the principles of honesty and integrity and delivers exceptional customer service to every project and client. 

Skills Required

  • High school diploma or equivalent
  • Proven business development and sales success in commercial HVAC or a related field
  • Strong understanding of HVAC systems, service contracts, and project-based solutions
  • Excellent communication and interpersonal skills
  • Ability to explain technical information to technical and non-technical audiences
  • Exceptional negotiation and closing skills
  • Self-motivated and driven to meet or exceed sales targets
  • Proficiency with CRM systems, Microsoft Office Suite, and sales-related tools
  • Ability to work independently and collaboratively
  • Ability to legally operate a motor vehicle with a clean driving record

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The Company
3,300 Employees
Year Founded: 1945

What We Do

The group provides HVAC/mechanical services, building automation, emergency power, and energy solutions to commercial/industrial, mission-critical, government, education, and healthcare markets. Founded as a full-service mechanical engineering, contracting, and service company, Fidelity focuses on building energy efficiency, sustainable energy solutions, and service excellence. Through acquisitions and partnerships, it has expanded to more than 75 locations across the United States, supporting a broad range of building operations and customer needs.

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