Sales Development Representative
Careers at Grace Hill
Department
Sales
Reports To
SDR Manager
Location
Remote (US-based)
Employment Type
Full-Time
About The Role
Grace Hill is looking for an experienced Sales Development professional to join our growing sales team supporting our suite of products. As a Sales Development Representative (SDR), you will drive growth by creating opportunities with target clients. You’ll play a critical role in refining and optimizing the SDR process as the company continues to scale. As the first point of contact for potential clients, you will set the stage for successful sales interactions through cold outreach efforts and nurturing relationships to secure qualified meetings for our sales team.
This is an excellent opportunity for highly motivated individuals passionate about tech, SaaS sales, and the multifamily real estate industry.
Key Responsibilities
- Identify and research target accounts, prospects, and relevant stakeholders within our target market.
- Initiate strategic outbound communications via cold calls, emails, and social media to generate new opportunities and engage key stakeholders within target accounts.
- Identify patterns in high-performing outreach and scale winning tactics to drive better conversion rates across the team.
- Qualify outbound leads and assess their potential as sales opportunities.
- Secure qualified meetings with Account Executives and sales leadership by identifying prospect needs, business challenges, and potential fit.
- Build and nurture relationships with high-fit prospects and accounts, including thoughtful follow-up and re-engagement as timing or buying readiness changes.
- Maintain accurate records of interactions in our CRM system.
- Actively manage top-of-funnel activity and pipeline to support consistent, qualified opportunity generation.
- Collaborate with sales and marketing to align on ICPs, lead prioritization, and refine outreach strategies and messaging.
- Stay informed about industry trends and our product offerings.
- Regularly attend scheduled virtual team meetings and collaborate using digital tools such as Slack, Zoom, and Google Suite.
- Some travel may be required, including to client sites or industry conferences.
Qualifications
- Bachelor’s degree in business, marketing, or a related field.
- 1-3 years of experience in a SaaS Sales/Business Development role.
- Exp within or selling into the multifamily/PropTech industry strongly preferred.
- Comfortable leveraging CRMs, sales engagement, AI, and emerging sales technologies to improve research, personalization, prospecting, and productivity. Experience with tools such as HubSpot, Apollo, and LinkedIn Sales Navigator preferred.
- Experience managing a large pipeline, able to analyze metrics, prioritize high-value opportunities, and adjust quickly.
- Strong understanding of outbound sales strategies and how to drive conversion from prospecting to qualified opportunity.
- Strong written and verbal communication skills, can articulate value propositions and understanding of challenges faced by institutional multifamily clients.
- Comfortable operating in a fast-paced, ambiguous environment where experimentation and adaptability are key.
- Demonstrates curiosity and strong discovery skills, with the ability to ask thoughtful questions, understand business challenges, and connect customer needs to potential value.
- Candidates based in EST, CST, or MST preferred.
What We Offer
- Competitive salary: Up to $60k Base + Variable Commission with an OTE of $100K
- Comprehensive health, dental, and vision benefits
- Remote work option
- Collaborative, mission-driven culture
About Grace Hill
Grace Hill helps companies managing multifamily residential properties develop and retain top talent to reduce the operating risk and elevate property performance - with an integrated talent performance management platform encompassing policies, training, and assessment. Our advanced technology-enabled solutions are bolstered by years of multifamily experience, in-depth service level expertise, and outstanding customer support. Today, over 1,600 companies covering a workforce of over 500,000 people rely on talent performance solutions from Grace Hill.
Grace Hill is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status
Skills Required
- Bachelor's degree in business, marketing, or a related field
- 1-3 years of experience in SaaS sales or business development
- Experience within or selling into the multifamily or PropTech industry
- Familiarity with HubSpot, Apollo, and LinkedIn Sales Navigator
- Awareness of tools, integrations, and AI use cases that improve SDR efficiency
- Experience managing a large pipeline and analyzing sales metrics
- Understanding of outbound sales strategies and conversion optimization
- Strong written and verbal communication skills
- Ability to articulate value propositions and understand institutional multifamily client challenges
- Comfort working in a fast-paced, ambiguous environment
- Curiosity and ability to learn quickly
- US-based residency and authorization to work in the United States without sponsorship
What We Do
Grace Hill provides industry-leading SaaS technology solutions designed to make a positive impact in real estate and improve the lives of people where they work and live. Harnessing years of real estate experience and the understanding that people are better together, Grace Hill helps owners and operators increase property performance, reduce operating risk and grow top talent. More than 500,000 professionals from over 1,700 companies rely on Grace Hill’s talent performance solutions covering policy, training, assessment, survey, and data-driven insights. Visit us at gracehill.com.
