The Cova Sales team works to engage prospective and
existing customers to drive revenue for the business. We are a fast-paced
and nimble team that must be quick to respond to market changes in an
exciting and ever-evolving industry.
The Role
As the Business Development Representative (BDR), you
will handle inbound sales inquiries from our award-winning lead generation
program and make both cold and warm outbound calls to potential
customers. This high-activity role could be a great fit for you if you're passionate about
the industry and eager to start a career in sales or advance your experience
in lead generation or inside sales. If you’ve got a competitive spirit, are
energetic and possess a friendly demeanor, we want to hear from you!
Salary/Job Environment:
$50,000 - $65,000 USD, plus additional variable compensation.
This is a full-time position in a hybrid work environment, requiring a
minimum of two days per week in the office, with the option to work from
home on the remaining days. Training in-office will be required.
Responsibilities
- Make 50+ outbound cold calls daily to potential customers in new markets as we are constantly expanding to new states and territories.
- Engage with new and existing markets, qualifying leads, sharing information about our products and company, and screening prospects.
- Coordinate with Account Executives throughout North America to set appointments and follow up with cannabis retailers to advance their dispensary technology.
- Recontact the Cova database of prospects to advance potential opportunities.
- Field inbound queries and qualify prospects. Provide information, assist in the sales process, and set the wheels in motion for conversions.
- Execute nurture campaigns to engage prospects over time who may be slower to close.
- Identify larger-scale opportunities and transition them to the Territory or Strategic Account teams.
- Act as an ambassador for Cova, sharing information about the company, products, and organization.
- Meet activity goals for cold calls, client communication, and appointment setting to facilitate future sales.
- Maintain a record of calls through Salesforce CRM, updating all client engagement activities
- This role may require other responsibilities not listed on an as required basis
- Experience working with diverse groups, with the ability to adapt to different perspectives, understandings, and needs.
- At least 1+ year previous cold calling or related BDR/sales experience
- Superior verbal communication skills: ability to call, shifting from inbound to outbound calls; connect, and interact with potential customers all day.
- Aptitude for software principles and understanding of business systems (CRM, Retail, Inventory Mgmt., etc.).
- Proficient in M365 tools.
- Able to work in a fast-paced environment with strong multi-tasking abilities.
- Previous experience/knowledge of the Cannabis industry a strong asset
What really matters:
A lot can be learned or trained, but there are a few things that can’t. These include:
- Strong self-motivation and a relentless drive for success.
- Genuine care for our clients and their customers.
- Aptitude for collaborative efforts to ensure shared success.
- Valuable contribution to a seasoned team adept at penetrating new
- markets.
Skills Required
- Experience working with diverse groups and adapting to different perspectives and needs.
- At least 1+ year previous cold calling or related BDR/sales experience
- Superior verbal communication skills for heavy inbound and outbound calling
- Aptitude for software principles and understanding of business systems (CRM, retail, inventory management)
- Proficient in M365 (Microsoft 365) tools
- Ability to work in a fast-paced environment with strong multi-tasking abilities
- Previous experience/knowledge of the cannabis industry
What We Do
Cova builds innovative retail software solutions specifically for dispensaries. We empower cannabis entrepreneurs to achieve their vision of success. Our Award-Winning POS & Inventory Management platform is designed to simplify compliance, streamline complex dispensary operations, and empower dispensaries to deliver the best possible shopping experience. Ease of use, industry-leading support, and enterprise-proven scalability have earned us multiple industry awards, 5-star reviews, and made Cova the #1 cannabis POS in North America, trusted to power more than 1,800 retail locations and supporting businesses of all sizes—from 1 to over 100 stores. Cova’s headquarters are in Denver, CO and Vancouver, BC, with offices in Regina, SK, Winnipeg, MB, North Carolina, Oklahoma, and Illinois.


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