Role Details
Location: San Francisco, CA
Contract Duration: Full Time
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.
More than that, Crescendo is about people. We don’t just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact.
Join us at Crescendo, and let’s build the future of customer experience together.
The Role
As one of Crescendo’s first BDRs in San Francisco, you’ll be at the tip of the spear—sparking conversations with enterprise innovators, opening doors at some of the biggest brands in the world, and creating the pipeline that powers our rocket ship. This isn’t just another BDR role. This is a category-defining build inside one of the fastest-growing SaaS companies ever.
You’ll work hand-in-hand with Account Executives, Marketing, and Leadership to experiment, refine, and scale our GTM engine. The foundation you help lay will shape not just your career, but the future of Crescendo’s sales org.
What You’ll Do:
- Be the Spark: Prospect into enterprise accounts through cold outreach, social engagement, and event follow-up—introducing decision-makers to the power of Augmented AI.
- Qualify with Precision: Uncover customer pain points, assess fit, and line up discovery calls with AEs that set the stage for big wins.
- Build the Playbook: Collaborate with sales and marketing leaders to test new messaging, sharpen campaigns, and evolve Crescendo’s GTM strategies.
- Learn the Craft: Master our product, the CX/AI landscape, and how to talk outcomes that matter to executives.
- Own Your Impact: Track performance, iterate quickly, and always push for the next level of excellence.
What We Expect From You:
- Hustle + Curiosity: 0-1 year in sales, business development, or a customer-facing role (ideally SaaS/AI/CX). More importantly, you’re hungry, resourceful, and coachable.
- Communicator Extraordinaire: You can craft messages that cut through the noise and spark genuine interest.
- Resilience: Rejection doesn’t faze you—it fuels you.
- Team Player: You thrive in fast-moving environments where collaboration and adaptability are the name of the game.
- Builder Mentality: You want to help shape not just your career, but a category and a company.
Why Crescendo?
- We’re building a new category: Augmented AI
- We’re moving at record-breaking speed: 0 to $100M+ ARR in under a year
- We only win when our customers win—outcomes over hype, every time
- You’ll be part of a high-performing, purpose-driven team obsessed with speed, creativity, and craft
- This is your chance to help define the DNA of Crescendo’s sales culture. If you’re ready to learn fast, build fast, and grow fast—let’s talk.
What We Do
There’s huge potential in the new chapter of AI-powered customer service. But it will only be captured by companies that can shake up the industry models that hold back innovation.
We’re a group of founders who have worked in customer experience for years. Our tech and our people have served billions of customers and provided exceptional service across the world.
Crescendo is our vision for finally changing what’s held us back before.
We’re combining the most advanced AI technology with the best human agents to provide a blended experience. We’re eliminating the separation between the contact center and the technology provider. With everything orchestrated together, we can dramatically accelerate improvements to agent and customer experience.
That means customer service that’s more in sync, easier to manage, and more tightly integrated than ever before.
And our customers will only pay for positive outcomes. It’s a brilliant harmony of AI and CX.
