We are looking for a Business Development Representative to join our sales team in Milan and open conversations in international markets where Trustfull has no office and no local salesperson. You will work directly with the Chief Sales Officer and closely with Marketing and Solution Engineering. Your job is to create the first contact with companies that have never heard of us. There is no territory list: you will help decide where Trustfull goes next.
In this role, you will:- Generate new business opportunities through structured, high-volume outbound prospecting.
- Starting from leads generated by Marketing as well as your own outbound research, identify which companies are worth engaging based on our ICP, market signals and commercial priorities.
- Learn to recognise the signals that suggest a company may be ready for a conversation: a fintech launching in a new country, a lender hiring its first Head of Fraud, a recent funding round, a new regulatory obligation, or engagement with our website and content.
- Turn those signals into relevant, personalised multichannel outreach through email, LinkedIn and phone, building a relationship from the very first interaction.
- Start conversations with Heads of Fraud, Risk and Compliance, explain how Trustfull helps them reduce fraud without slowing down good customers, and turn initial interest into new commercial opportunities.
- Manage the discovery and qualification process: understand how prospective customers currently manage fraud and identity verification, where they experience operational inefficiencies, unnecessary costs or conversion challenges, and assess whether Trustfull is the right solution for them.
- Lead initial product demos, presenting the Trustfull platform and connecting its capabilities to the concrete business and operational challenges uncovered during discovery, with support from Solution Engineering when needed.
- Qualify opportunities carefully and work closely with the Sales team on the next stages of the commercial process.
- Track what works across countries, verticals, personas, channels and messaging, and share those insights with Sales and Marketing to continuously improve our go-to-market approach.
Requirements
- 0–3 years of sales experience (sales development, business development, inside sales or similar), ideally in a SaaS or B2B technology environment
- Experience with outbound prospecting and working to activity or pipeline targets
- Ability to manage a high volume of outreach in an organised, consistent way
- Native-level or fully fluent professional English
- Milan preferred, with flexibility on location and global scope
Other qualifications:
- Curiosity for fraud and identity: interest in, or basic knowledge of, fraud prevention, digital identity and KYC/AML is a strong plus
- Structure and method: you plan your week, follow a process, track your numbers and learn from them
- Credibility and value proposition: you can explain a technical product simply and connect it to a business problem
- Communication and trust building: excellent written and verbal communication skills and the ability to build rapport quickly
- Tenacity and accountability: you are highly motivated, resilient to rejection, detail-oriented and hungry to grow
- Familiarity with HubSpot, LinkedIn Sales Navigator is a plus
- Additional languages (German, Dutch, Nordic language or others) are a plus
Why this role:
- The widest territory in the company, reporting directly to the Chief Sales Officer — you shape it rather than inherit it
- A product with a measurable ROI story in a market where fraud losses are growing, not shrinking
- Direct access to founders and product leadership; your market feedback changes the roadmap
Compensation
- Competitive compensation package, with an indicative OTE of €40-000–€50,000, depending on experience and qualifications.
Benefits
- Private Health Insurance
- Paid Time Off
- Hybrid work solution (home/office)
- Training & Development
About Trustfull
Trustfull offers a comprehensive fraud prevention platform powered by open source intelligence. Our suite of AI agents analyzes hundreds of digital signals from users’ phone numbers, emails, IP addresses, and web domains to assess user risk in real time and strengthen KYC, KYB, and AML workflows. Hundreds of clients and partners - including Nexi, Santander, ING, Elavon, Scalapay, Sofinco, AirHelp, Cofidis and Younited - rely on Trustfull's award-winning technology to prevent fraud and build trust across borders. Our HQs are in Milan and our presence across Europe is growing fast. To know more about us, please visit our website: trustfull.com
Skills Required
- 1–3 years of sales experience in sales development, business development, inside sales, or a similar role
- Experience with outbound prospecting and activity or pipeline targets
- Ability to manage high-volume outreach in an organized and consistent manner
- Native-level or fully fluent professional English
- Excellent written and verbal communication skills
- Ability to build rapport and explain technical products in relation to business problems
- Organized, methodical, detail-oriented, resilient, and accountable work style
- Experience in a SaaS or B2B technology environment
- Interest in or basic knowledge of fraud prevention, digital identity, and KYC/AML
- Familiarity with HubSpot and LinkedIn Sales Navigator
- Additional languages, such as German, Dutch, or a Nordic language
- Milan location
What We Do
Trustfull helps businesses reduce risk, protect integrity and accelerate growth on a global scale. By silently analyzing digital footprint data from customer interactions, our platform unlocks hundreds of signals to accurately detect fraud and fincrime attempts across the customer journey. Through combined and fully silent phone, email, IP, device, browser and domain checks, our complete suite of models, workflows and data empowers teams to make better customer decisions with no UX implications. Hundreds of clients and partners - including Nexi, Scalapay, lastminute.com, ING Bank, Cofidis, Elavon, Snaitech and Trulioo - rely on Trustfull's award-winning technology to prevent fraud and build trust across borders.
