Business Development Representative - Certification & Technical Services

Posted 9 Days Ago
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Northville, MI, USA
Hybrid
Senior level
Hardware • Semiconductor • Manufacturing
The Role
Develops new customers and expands US certification, testing, solutions, and technical services business. Responsibilities include prospecting, pipeline generation, consultative selling, opportunity qualification, proposal coordination, negotiation, closing, CRM management, forecasting, cross-selling, and customer handoff. The role primarily targets automotive, manufacturing, mobility, and related organizations, requiring collaboration with certification, laboratory, applications, operations, marketing, and global commercial teams.
Summary Generated by Built In
Company Description

UTAC is a market-leading international group in digital & sustainable mobility, customisable testing solutions, vehicle engineering, homologation, regulatory advice & expertise, certification, training, corporate events and classic & sportscars festivals.

The Group provides services and test solutions to customers in the various sectors: mobility, transport, tyre, petrochemical, agriculture and defence industries. UTAC operates test centres and laboratories in France (including the official Euro NCAP facility), the UK, USA, Finland and Morocco; it has subsidiaries in China, Japan, South Korea, Italy & Romania. UTAC employs around 1300 people across its various locations.

As a group we share a strong and clear vision to deliver safe and efficient solutions and systems to our customers. We are proud and confident in our heritage, our capabilities and our people and believe that by creating a culture where individuals feel they can make a difference and enjoy coming to work, we can deliver the best possible service to our customers.

Our core values of Expertise, Innovation and Integrity provide a clear daily guide to how we work together safely, as one team, helping each other to succeed.

Job Description

The Business Development Representative is responsible for proactively developing new customers and expanding UTAC’s US certification business while winning new business across Testing, Solutions, and Services. Approximately 50% of the role will focus on developing and selling management system certification services in the United States, with the remaining time focused on creating opportunities for laboratory testing, test-system solutions, and technical services. This is a hunter-focused, individually accountable business development role emphasizing self-generated pipeline, new customer acquisition, and commercial growth. Strong collaboration with UTAC Certification and technical teams is essential. The allocation of time may adjust with business priorities and market demand. 

Essential Duties and Responsibilities: 

  • Develop and execute a US certification sales plan with target accounts, prospecting priorities, and measurable growth objectives. 

  • Identify and win certification opportunities with automotive suppliers, manufacturers, and other organizations within UTAC’s approved certification scope. 

  • Promote management system certification services, including IATF 16949, ISO 9001, ISO 14001, ISO 45001, and ISO 50001, as applicable to customer needs and approved service availability. 

  • Build relationships with quality, compliance, EHS, operations, purchasing, and executive stakeholders to identify certification needs and buying timelines. 

  • Pursue initial certification, eligible transfers, recertification, and additional site or standard opportunities in coordination with UTAC Certification. 

  • Gather customer application and site information and coordinate with the certification team on eligibility, scope, quotation, auditor availability, and customer handoff. 

  • Generate new opportunities through consistent outbound prospecting, targeted outreach, customer visits, referrals, networking, industry events, and timely lead follow-up; build a measurable self-sourced pipeline. 

  • Win new customers and expand into new sites, divisions, programs, and technical groups within existing accounts across Testing, Solutions, and Services. 

  • Sell laboratory testing programs, test equipment and integrated test solutions, and service, maintenance, upgrade, and engineering opportunities aligned with UTAC capabilities. 

  • Work with lab and business-unit leaders to prioritize opportunities that improve capacity utilization, support profitable growth, and match available resources. 

  • Qualify customer needs, technical scope, budgets, timing, decision-makers, and purchasing processes before initiating quotation activity. 

  • Own opportunities from discovery and capability presentations through quotation follow-up, commercial negotiation, and close, within UTAC approval requirements. 

  • Coordinate with Applications, Operations, Certification, and quoting teams to develop accurate proposals and realistic delivery commitments. 

  • Identify appropriate cross-selling opportunities while protecting certification impartiality; do not promise certification outcomes, provide prohibited certification consultancy, or influence audit or certification decisions. 

  • Maintain timely and accurate Salesforce records, including contacts, activities, opportunity values, forecast dates, probabilities, and next steps. 

  • Achieve agreed new-business, sales-order-intake (SOI), and qualified-pipeline objectives; report prospecting activity, conversion, forecasts, pursuit updates, and market intelligence to sales leadership. 

  • Coordinate with US Marketing and global commercial teams on campaigns, customer introductions, and industry events that generate qualified opportunities. 

  • Ensure a clear handoff of awarded work and customer commitments to the responsible delivery team and support ongoing account growth. 

  • Assist in supporting the UTAC culture and values (Integrity, Expertise, and Innovation) and perform other duties as assigned. 

Qualifications

 

Education and Skill Requirements: 

  • Bachelor’s degree in business, engineering, a technical discipline, or a related field preferred; equivalent relevant experience may be considered. 

  • Minimum of five (5) years of technical sales or business development experience preferred, with a demonstrated record of winning new customers and meeting sales targets. 

  • Experience selling management system certification, third-party auditing, or related testing, inspection, and certification services strongly preferred. 

  • Working knowledge of IATF 16949, ISO 9001 and relevant ISO management system standards, certification cycles (initial, surveillance, recertification and eligible transfers), and customer purchasing drivers; ability to learn UTAC’s approved scope and current IATF rules. 

  • Experience in automotive, mobility, manufacturing, laboratory testing, test systems, or technical services is highly desirable. 

  • Documented success opening new accounts and generating self-sourced pipeline through outbound activity, referrals, market development and expansion into new sites or divisions. 

  • Strong consultative selling, opportunity qualification, quotation management, commercial negotiation, and closing skills. 

  • Ability to translate technical capabilities into clear customer value and engage effectively with quality, engineering, operations, purchasing, and executive stakeholders. 

  • Proficiency with Salesforce or a comparable CRM and Microsoft Office; commitment to accurate pipeline management and forecasting. 

  • Strong communication, presentation, relationship development, organization, and follow-through skills. 

  • Self-motivated and results-oriented, with the ability to manage priorities independently and collaborate across local and global teams. 

  • Sound commercial judgment and a commitment to customer confidentiality, professional conduct, and certification impartiality. 

  • Fluency in the English language is required. 

  • Flexibility to travel throughout the United States and internationally as required for customer development, industry events, and UTAC coordination. 

  • Valid driver’s license and ability to travel between customer and UTAC facilities as needed. 

  • Consistently adhere to and support all UTAC policies, procedures, information-security requirements, and safety regulations. 

Physical Requirements: 

  • Prolonged periods of sitting at a desk and working on a computer. 

  • Regular travel by automobile and/or air to customer, industry event, and UTAC locations. 

  • Regularly required to stand, walk, sit, reach, bend, and move about office, customer, and technical facilities. 

  • Exposure to normal office environments and, when visiting technical facilities, industry-accepted noise, equipment, and other workplace conditions. 

  • Able to lift and/or move materials as needed in the performance of assigned duties. 

Additional Information

For you, as a potential UTAC team member, we believe that the international and diverse nature of our business combined with the passion, energy and friendliness of our people create a great place to work. UTAC is proud to be an equal opportunities employer, valuing inclusion and supporting our people to be themselves and at their very best.

By joining us you will gain access to a broad range of learning relevant to your role and personal development, as well as exposure to leading technologies and expertise.

Our reward and benefit programs are designed to support our people with competitive and locally tailored packages combined with support for individual health and wellbeing both inside and outside of work.

In the US this includes ;

  • Medical Insurance, dental
  • 401k
  • Recognition awards linked to our UTAC values of Expertise, Innovation and Integrity.

Learn more about UTAC and what and how we do what we do at www.utac.com

 

Candidates for positions at UTAC must be able to provide proof of identity and eligibility to work in the country the role is based in. Immigration visa sponsorship is not available for this position.

Note to Recruitment Agencies :

UTAC do not accept speculative applications from agencies for our open positions and any submissions made will not be accepted and no fees will be accepted or paid in respect of speculative CVs received.

Skills Required

  • Bachelor's degree in business, engineering, a technical discipline, or a related field; equivalent relevant experience may be considered
  • Minimum of five years of technical sales or business development experience with a record of winning new customers and meeting sales targets
  • Experience selling management system certification, third-party auditing, or related testing, inspection, and certification services
  • Working knowledge of IATF 16949, ISO 9001, and relevant ISO management system standards and certification cycles
  • Experience in automotive, mobility, manufacturing, laboratory testing, test systems, or technical services
  • Documented success opening new accounts and generating self-sourced pipeline through outbound activity, referrals, market development, and account expansion
  • Strong consultative selling, opportunity qualification, quotation management, commercial negotiation, and closing skills
  • Ability to translate technical capabilities into customer value and engage quality, engineering, operations, purchasing, and executive stakeholders
  • Proficiency with Salesforce or a comparable CRM and Microsoft Office
  • Strong communication, presentation, relationship development, organization, and follow-through skills
  • Ability to manage priorities independently and collaborate across local and global teams
  • Sound commercial judgment and commitment to customer confidentiality, professional conduct, and certification impartiality
  • Fluency in English
  • Flexibility to travel throughout the United States and internationally as required
  • Valid driver's license and ability to travel between customer and UTAC facilities
  • Ability to comply with company policies, information-security requirements, and safety regulations

United Test and Assembly Center Ltd Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about United Test and Assembly Center Ltd and has not been reviewed or approved by United Test and Assembly Center Ltd.

  • Healthcare Strength — Feedback suggests core medical and dental coverage are included, with programs positioned to support health and wellbeing. Postings describe packages as competitive and locally tailored, indicating healthcare fundamentals are in place.
  • Retirement Support — Feedback suggests U.S. roles include a 401(k), aligning with expectations for retirement savings. Packages are framed as competitive and intended to support long-term wellbeing.
  • Career-Linked Recognition & Rewards — Feedback suggests recognition awards are part of the offering and tied to company values alongside development opportunities. These elements point to rewards connected with contribution and growth.

United Test and Assembly Center Ltd Insights

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The Company
HQ: Singapore
2,317 Employees
Year Founded: 1997

What We Do

United Test and Assembly Center Ltd (UTAC Group) is a leading global provider of outsourced semiconductor assembly and test (OSAT) services. The company delivers advanced semiconductor packaging and testing solutions for a wide range of semiconductor chips, including memory, mixed-signal, and logic integrated circuits, serving high-growth markets such as automotive, computing, and communications.

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