Representative Duties and Responsibilities
Manage a team of 7 BDRs, providing leadership, campaign feedback, and coaching
Build, test, measure, and iterate on multi-touch outbound sequences, including: cold outreach campaign creation/review (email, phone, LinkedIn, other), warm lead follow-up, relationship-based/cross-sell campaigns, marketing-aligned campaigns, and more.
Conduct call reviews, objection-handling, and scripting workshops.
Hire, screen, and onboard new representatives, with a focus on getting them to their first booked meeting fast.
Build and actively maintain objection-handling, onboarding, scripting, and product-specific training playbooks to ensure BDRs remain current as our messaging and products evolves.
Own team performance data end-to-end, acting proactively on KPIs such as outreach completed, reply rates, meetings booked, meetings held, and opportunities/pipeline created.
Support CRM hygiene projects that impact BDR reporting accuracy
Deliver weekly forecast rollups to leadership, which identify and flag pipeline risks and blockers proactively.
Partner closely with sales leads, customer success, product, and marketing to understand organizational priorities and implement campaigns that support strategic objectives (new product launches, upsell campaigns, hand-off processes, top accounts, etc).
Design signal-based campaigns that utilize intent data, news, announcements, and current relationships to prioritize outreach.
Configure and oversee AI-powered BDR tools (such as Apollo, Artisan Ava, or other potential future tools). Recommend new tools as necessary.
Requirements & Qualifications
5+ years of experience in an operations role within a marketing department, preferably in a B2B SaaS company
Advanced hands-on experience with Salesforce; Apollo or other outbound outreach tool a plus
5+ years of experience in analytics, reporting and trend analysis
Bachelor’s degree in Business Administration, Marketing, Economics, or Finance
Strong analytical mindset with the ability to translate complex data into actionable insights.
Experience working in a SaaS B2B company; Healthcare experience is a plus
Strong proficiency in Excel/Google Sheets, Salesforce (reports, dashboards, campaign tracking), and experience working with other data sources like Apollo, Hubspot, or event attendance tracking.
Skills Required
- 5+ years of experience in an operations role within a marketing department, preferably in a B2B SaaS company.
- Advanced hands-on experience with Salesforce; Apollo or other outbound outreach tool a plus
- 5+ years of experience in analytics, reporting and trend analysis
- Bachelor's degree in Business Administration, Marketing, Economics, or Finance
- Strong analytical mindset with the ability to translate complex data into actionable insights.
- Experience working in a SaaS B2B company; Healthcare experience is a plus
- Strong proficiency in Excel/Google Sheets, Salesforce (reports, dashboards, campaign tracking)
What We Do
Bluesight solves supply chain inefficiencies and reduces risk by using AI and machine learning to surface actionable analytics for every step of the medication lifecycle. Through our suite of Medication Intelligence™ solutions, Bluesight brings simplicity, visibility, and predictability to the complex world of medication management. More than 1,600 U.S. and Canadian hospitals utilize Bluesight solutions to optimize their hospital’s pharmacy practices by improving efficiency, reducing medication costs, and increasing compliance and safety.
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