Business Development Manager

Reposted 4 Days Ago
Be an Early Applicant
Country States, Pájaros Barrio, Bayamón
In-Office
Senior level
Marketing Tech
Provides customer loyalty programs for retailers.
The Role
The Business Development Manager will identify and close new business opportunities, manage sales cycles, build relationships, and collaborate with internal teams to drive sales.
Summary Generated by Built In
Business Development Manager
Job Description
Springbig is the leading SaaS marketing technology platform serving retailers and brands in highly regulated industries throughout the U.S. and Canada. We serve over 1,000 clients across 2,300 locations, and our clients’ communications using the Springbig platform reach more than 37 million consumers, making Springbig the undisputed leader in our sector.
Our headquarters are in Boca Raton, FL, where the majority of our employees are located, with additional offices in Seattle, WA, and Toronto, Canada.
Position Overview:
We’re looking for a highly motivated and strategic Business Development Manager (BDM) to join our growing Sales team and help expand Springbig’s footprint across regulated markets. This role is responsible for identifying, prospecting, and closing new business within a defined territory, while delivering tailored solutions that highlight the value of our SaaS platform.
The ideal candidate is a dynamic self-starter with a proven track record in SaaS sales, strong pipeline management skills, and a passion for high-growth, compliance-driven industries. You’ll work in close collaboration with Marketing, Product, and Client Success to ensure smooth handoffs and long-term account growth. Occasional travel may be required.
Key Responsibilities:
Proactively identify and build relationships with decision-makers at retail operators and producers in regulated industries through outbound prospecting, inbound leads, and networking
Deliver tailored presentations and demos that clearly communicate Springbig’s value proposition and competitive advantage
Manage the full sales cycle from prospecting through close, including contract negotiation and internal approvals
Maintain accurate, up-to-date records in CRM for all activities and accounts
Develop strategic account plans and territory penetration strategies aligned with business goals
Forecast sales results and provide insights on deal status, trends, and competitive intelligence
Consistently meet or exceed defined KPIs including meetings booked, opportunities generated, and closed revenue
Actively contribute to the evolution of Springbig’s go-to-market strategy by sharing insights from the field
Represent the Springbig brand with professionalism, enthusiasm, and integrity at all times
Requirements:
Bachelor’s degree or equivalent professional experience
Minimum 5 years of business experience, with 2–3 years in a quota-carrying SaaS sales role
Proven success building and managing a high-volume sales pipeline and closing new business
Strong consultative selling and value-based sales skills; experience selling to SMBs or mid-market preferred
Exceptional communication and presentation skills with the ability to influence stakeholders at all levels
Comfortable navigating CRM systems (Salesforce, HubSpot, etc.) and using modern sales tools for prospecting and outreach
Fluent in social selling and digital prospecting methods (e.g., LinkedIn, video messaging, sales automation platforms)
Highly self-motivated with the ability to work independently and manage time effectively in a remote or hybrid environment
What’s it like to work at Springbig?
We’re a passionate, innovative, and growing team that values collaboration, creativity, and a great sense of humor. We take pride in offering a flexible, inclusive environment where people can do their best work while enjoying what they do.
We offer:
Competitive salary + commission
Unlimited PTO
401k with match
Medical, dental, vision, and life insurance
Casual dress and collaborative atmosphere

Top Skills

Crm Systems
Hubspot
Sales Automation Platforms
Salesforce
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The Company
HQ: Boca Raton, FL
150 Employees
Year Founded: 2012

What We Do

springbig is the leading provider in customer-loyalty and communications solutions for cannabis dispensaries and brands. With retailers across the United States, springbig is helping dispensaries keep their customers connected and engaged while allowing them to track their inevitable success and ROI in real-time.

Why Work With Us

We believe our people are our greatest asset. We encourage free-thinking and collaboration to foster positive relationships and problem solving. Our people thrive knowing they have the creative ability to make a difference. This culture is supported by a variety of employee-based focus groups that allow for open communication.

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