The Role
Develops new business and revenue through prospecting, relationship management, sales-cycle ownership, client visits, market research, presentations, events, and CRM tracking. Sells commercial construction, disaster recovery, restoration, and roofing services while supporting customer success, marketing plans, partner strategies, and regional client relationships. The role requires regular travel, including visits to disaster sites and clients, and accountability for meeting sales goals and growing existing accounts.
Summary Generated by Built In
Job Title: Business Development Manager
Department: Sales & Marketing
Reports To: VP Sales & Marketing
FLSA Status: Exempt
Company Summary
BlueTeam is a US-based provider of national disaster recovery, remediation, reconstruction, renovation, and roofing services for commercial properties. Our core business focuses on cleanup and mitigation efforts for recovery from fire damage, roof leaks, flooding, pipe bursts, and post-disaster remediation due to severe weather. We exclusively serve commercial sectors including hospitality, senior housing, healthcare, commercial offices, municipalities, multifamily living, and institutional markets.
SUMMARY: The Business Development Manager (BDM) is a strategic role within the sales organization that goes after developing new business and revenue streams for BlueTeam. To excel in this role, the Business Development Manager should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads. The BDM needs to be highly organized and disciplined to track and document the sales journey in appropriate CRM system.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage all phases of the sales cycle for each opportunity/lead.
- Proactively source, strategize, and develop new client relationships and referrals.
- Generate leads and sell new accounts for various company services.
- Establish a trusted and strategic advisor relationship and drive continued value of our products, technology and services.
- Maintain and develop customer success procedures and best practices
- Support Divisions on development of Customer Success processes.
- Support Sales Division with pre-sales planning and strategies.
- Responsible for Market Research and to identify key target customers, share and contribute with sales organization.
- Work within the CRM to develop client organization and touch points.
- Ensure that all support practices are carried out in a professional and ethical manner to maintain the company’s reputation as a high-quality solutions provider.
- All calls, visits and communications must be entered into the CRM with relevant post, call notes and information given.
- Discuss Profit/Loss Assessments (PLA) and benefits of emergency event preparation.
- Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed; provide information and commentary pertinent to deliberations; recommend options and courses of action; implementing directives.
- Provide short- and long-term market forecasts and reports by directing market research collection, analysis, and interpretation of market data.
- Support and facilitate development and execution of marketing plans.
- Translate business development objectives and strategies to prepare brand portfolio objective, plans, strategies to facilitate the growth of business unit.
- Assist in strategic plans for client demonstrations, presentations, displays, etc.
- Work with regional offices to design and implement prospective and client relations.
- Develop and administer marketing database that includes prospect and client information, access to documents and reports, applications of mailing list, etc.
- Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; participate in professional societies.
- Manage daily activities with marketing events. Track and present to the VP of Sales the ROI on each event.
- Develop and deliver insightful strategies and presentations to the decision makers and business department where appropriate.
- Travel Required to major disaster sites in various areas within the region.
- Travel Required to Client visits regularly, expected to maintain a scheduled plan of visits.
- Contribute to team effort by accomplishing related results as needed.
- Maintain and grow existing relationships to drive more business opportunities.
- Meet or exceed sales goals.
- Maintain customer relations by attending conventions, annual meetings, trade associations, and seminars.
- Sell Construction Opportunities, Manage Sales Process throughout Construction Projects as well.
- Identify and develop key partner strategies for specific market segments.
- Collaborate/coordinate project leads with business development partners.
- Maintain professional internal and external relationships that meet company core values.
- Drive Customer Success Outcomes.
- Perform other duties as assigned.
QUALIFICATIONS:
- Customer service and new account development experience
- Understand Construction Processes a plus
- Computer skills including internet, e-mail, (MS Outlook) MS Excel, MS PowerPoint, and MS Word and has worked in a CRM tool previously
- Comprehend client organizational structure to ensure high level of client retention to grow company revenues
- Be high energy, self-motivated, self-starter
- Demonstrate exceptional time management skills
- 24/7 availability and reachability by team and clients required
- Certifications a plus
- Proficiency in using CRM software and Microsoft Office Suite
- Willingness to travel as needed (up to 50%)
- Experience in the commercial services industry, including disaster recovery, reconstruction, cap-ex construction, or roofing.
- Previous experience working with clients in multiple states and locations.
- Understanding of relevant compliance and industry regulations.
EDUCATION and/or EXPERIENCE:
- Bachelor’s Degree in business, marketing or related field from a four-year college or university; or Five (5) + years related experience and/or training; or equivalent combination of education and experience in service base sales, restoration, or construction
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. The employee must be able to sit for long periods of time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
NOTE: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. BBMK Contracting, LLC dba BlueTeam (BlueTeam) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status
Skills Required
- Customer service and new account development experience
- Computer skills including internet, email, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and prior CRM experience
- Proficiency using CRM software and Microsoft Office Suite
- Strong time management skills
- 24/7 availability and reachability by team and clients
- Willingness to travel as needed, up to 50%
- Experience in commercial services, disaster recovery, reconstruction, capital-expenditure construction, or roofing
- Experience working with clients across multiple states and locations
- Understanding of relevant compliance and industry regulations
- Bachelor's degree in business, marketing, or a related field, or five or more years of related experience and/or training, or an equivalent combination
- Understanding of construction processes
- Certifications
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The Company
What We Do
Blue Team is a national, non-franchised general contracting firm that specializes in commercial restoration, roofing and capital improvements. With one-of-a-kind, custom ERP technology, Blue Team serves as the industry leader for property owners and operators in senior care, health care, multi-family, hospitality and many other commercial property sectors. Our Everyday Mission is to cultivate and maintain mutually beneficial relationships with our clients. Here at Blue Team, we provide a variety of services. But above all, we are a Customer Service Provider. At the core of our company, we strive to be mindful, respectful and empathetic to client needs and expectations. Our dedication to better business begins by embracing our employees as family. At Blue Team, our associates are punctual, professional and committed to ethical, transparent business. We believe that with quality people and superior culture, Blue Team will continue its unprecedented success in the commercial construction and property repair space. Blue Team Restoration dba BBMK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
