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The Role
Develops new project logistics customers and expands existing accounts through cross-selling and upselling. Conducts market research, manages leads, prepares proposals and reports, and supports RFQ and tender processes. Coordinates with vendors, subcontractors, operations teams, and logistics partners on freight, equipment, scheduling, and project execution. Maintains customer relationships, supports repeat business, ensures documentation accuracy, and meets performance deadlines.
Summary Generated by Built In
What You Can Expect:
- Acquiring and developing new customers in the field of project logistics (air freight, sea freight and trucking).
- Taking account ownership of accounts and driving further development through cross and upselling.
- Doing market research, identifying new and potential customer leads.
- Building long-term relationships with clients and closely collaborating with regional sales functions, overseas logistics experts and local partners & operations team.
- Live the Rhenus family spirit and make a difference
- Understanding market trends and consulting clients on finding best suitable solutions for their supply chain.
- Representing Rhenus professionally towards customers, vendors, chambers and other institutions.
- Preparing executive summaries, reports, proposals and presentations.
- Maintaining and updating the most relevant customer information in internal systems.
- Continuously driving for self-improvement and high quality
- Initial process of breaking down the RFQ/inquiry so that it can be sent out for vendor/sub-con quotation reply.
- Assist in the compilation of vendor/sub-con, for cost purpose.
- To complete all the RFQ for Tender Customers/Tender Management team. Ensuring our commitment to meet the deadline and achieving the set of expectations (KPI).
- Customer Relationship Management during project execution, aimed at securing repeat business.
- Support in the arrangement of operations schedule after a job is secured.
- Maintain relationships with current clients and identify new prospects.
- Prospecting targeted markets, pursuing leads and follow through to a successful agreement
- Assist in reports and other documentary duties Documentations checking.
- Liaise with Project Operations team for booking of break bulk/ barge/ container/ special equipment space, booking of special equipment i.e. crane, trailers, forklift, etc.
- Monitoring of the arrival or the mobilization of special equipment
- Any other ad-hoc assignment instructed by head of department.
What You Bring:
- Candidate must possess at least a bachelor’s degree or higher field.
- Minimum 5 years working experience in the related field.
- Familiar with project logistics industry.
- Proficient in both English and local language(s) – written and verbal communication skills.
- Possess customer service mindset and data analytical approach.
- Highly motivated to learn new processes, receive feedback and work independently.
- Excellent attention to detail and able to manage workloads effectively and meet deadlines.
- Minimal supervision to complete tasks, highly trainable and approachable.
- Professional working attitude.
- Local communication skills are an advantage.
Skills Required
- Bachelor's degree or higher
- At least 5 years of experience in a related field
- Experience in the project logistics industry
- Proficiency in English and local language(s), written and verbal
- Customer service mindset and data analytical approach
- Ability to learn new processes, receive feedback, and work independently
- Excellent attention to detail and workload management skills
- Ability to work with minimal supervision
- Professional working attitude
- Local communication skills
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The Company
What We Do
Niederrheinische Verkehrsbetriebe AG (NIAG) is a regional transport company based in Moers, Germany, that provides comprehensive bus and rail services to the Lower Rhine region.
