Business Development Manager (Malaysia)

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2 Locations
Remote
Software • Travel
The Role

We are seeking a results-driven Business Development Manager to lead Travelier’s supply growth strategy across a defined region or operator portfolio. In this high-impact role, you’ll be responsible for driving revenue, optimizing performance, and building lasting partnerships that position Travelier as a leader in ground transportation.

You’ll manage the full business development cycle—from market research and lead generation to contract negotiations and ongoing partner optimization—while collaborating cross-functionally to ensure supplier success.

Responsibilities
  • Supply Growth & Strategy – Identify and pursue new partnership opportunities, expanding our supply network across key markets and increasing volume with existing partners.
  • End-to-End Ownership – Lead all stages of the partner lifecycle, including outreach, negotiation, onboarding, and ongoing relationship management.
  • Commercial & Contractual Execution – Drive pricing and terms discussions, manage contract execution, and support operational setup.
  • Market Analysis – Monitor industry trends, competitor activity, and local dynamics to inform business strategy and drive informed decisions.
  • Performance Monitoring – Track and analyze partner metrics such as availability, rates, and coverage to ensure strong market representation and performance.
  • Cross-Team Collaboration – Work closely with internal teams (Operations, Content, Finance, Marketing, Product) to ensure seamless execution and aligned go-to-market strategies.

Requirements
  • 3+ years of experience in business development, partnerships, or sales (preferably in travel tech, OTAs, or e-commerce)
  • Strong commercial acumen and negotiation skills
  • Proven ability to grow and maintain long-term partner relationships
  • Data-driven with excellent analytical and strategic thinking skills
  • Proactive, self-starter with the ability to work independently
  • Full professional English and Malay proficiency
  • Willingness to travel when needed to develop relationships and explore new opportunities
  • Familiarity with the travel industry and/or ground transportation ecosystem is a plus

Benefits
  • Engaging work on a product that enables millions of travelers to book their trips daily;
  • Remote work setup;
  • Development opportunities (budget for self-paced learning, global training workshops, online English language classes, e-learning platforms);
  • Internal growth and internal mobility opportunities;
  • Competitive annual leave, sick leave, and public holidays;
  • Annual company offsite in Thailand.

What should I do to dive into 12Go company culture?
Apply! Update your CV and get ready to experience the best interview flow with our top talents
We can’t wait to see you and share this awesome adventure together!

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The Company
HQ: Bangkok
176 Employees
Year Founded: 2012

What We Do

12Go is the leading multimodal online travel agency based in Bangkok, Thailand. Founded in 2012, we offer train, flight, bus, and ferry tickets, as well as transfers, insurance, and other travel products globally. At 12Go, our vision is to enable any customer to instantly book any route in the world. We develop technology to create memorable travel experiences for everyone, worldwide. Operating in more than 140+ countries, we have assisted over 4 million travelers, making their journeys easier and more enjoyable. 12Go employs over 200+ professionals globally. We have a performance-driven culture that emphasizes continuous feedback and professional growth. Visit our career website to see the open roles https://12go.com/en/jobs

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