Business Development Manager - Malaysia

Position Summary: Support the entire Business Development cycle for the Malaysia region within BARE International.

Position Requirements:

• Generate new sales leads.
• Respond to incoming sales email and phone inquiries with follow-up in a timely manner.
• Manage end-to-end business development, including planning and building short-term and long-term client relationships.
• Maintain and nurture understanding of a) Customer/Guest Experience b) Market Research and c) Mystery Shopping:
  - Research and understand the best service offerings for the MY market.
  - Drive mutually beneficial programs based on service offerings to drive long-term business growth.

• Manage the entire sales and proposal cycle, including but not limited to:
  - Prepare and deliver documents related to a formal bidding process.
  - Create and update proposals.
  - Understand BARE’s pricing guidelines/strategy, prepare and communicate pricing and negotiate pricing accordingly.
  - Ensure profitability by managing the cost of acquisition of new clients.
  - Prepare and follow up on agreements. 

• Transition sales to BARE's Client Services team members. 
• Become adept in BARE’s internal CRM system.
  - Communicate and collaborate with BD teams in other BARE offices.
  - Collaborate and work closely with various departments: Client Services, Business Intelligence, and Operations.
• Understand and provide guidance and direction to internal and external stakeholders regarding specific client reporting needs (including those related to analysis and analytics)
  - Demonstrate a clear understanding of client goals and results and consult clients on subsequent recommendations.
• Identify and recommend continuous improvements in BARE’s sales processes and revenue generation. 
• Collaborate with other team members to deliver on the administrative needs of the Business Development Team. 
• Attend client and internal meetings. 
• Attend conferences, networking events, and in-person client presentations.
• Other duties as assigned

Location: Malaysia

Reports to: Regional Director

CTC offered: MYR : 96,000 - 144,000 p.a

*** Only applicants matching the above criteria are requested to apply. Irrelevant applicants will not be contacted.

If you find the above skill sets match your experience, please send your updated CV to [email protected]

Company Profile:

BARE International is a US-based, global customer experience consulting firm with 38 years’ experience. The company set the industry standard as the largest independent provider of customer experience research. BARE International has global coverage with 13 locations around the world. Our vision is to "inspire excellence" by delivering actionable insights to our clients which strategically impact the improvement of their customer experience.

We are seeking talented, educated, resourceful and passionate associates to join our fast-growing team and grow with us. We welcome dedicated, independent thinkers with multilingual capabilities and excellent problem-solving skills.

Mission & Vision:
We are a global customer experience and market research company engaged in creating value by delivering actionable insights to our clients which strategically impact the improvement of their customer experience. Its vision is to “inspire excellence.”

Values:
• Passion
• Respect for diversity
• Open communication
• Operational Excellence
• Integrity
• Innovation
• Ownership

BARE International recognizes the value of diversity, the intrinsic need for inclusion, and the current barriers to true equity. Should you desire a reasonable medium to submit your interest in this role, please get in touch with me (Helengale) at [email protected]. All protected classes and those with differing abilities are especially encouraged to apply.

BARE International would like to store your CV in its Bamboo HR Hiring database for 2 years for the purpose of providing you with opportunities in case of similar openings within the BARE Group. Your data is handled by HR professionals of BARE International and is kept on servers in North America. Details about the Data handling at BARE can be obtained at BARE’s Privacy Policy. For questions or requests to revoke this consent, you can any time contact us on our Data Privacy Form