The Role
Develops and manages marketing products, branding, promotional materials, market research, media relations, sales strategies, and annual marketing budgets for a microfinance institution. The role pilots and improves financial products, drives customer acquisition and sales growth, oversees client protection and social performance practices, supports branch and infrastructure improvements, and coordinates communications with media and organizational stakeholders.
Summary Generated by Built In
With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Key Responsibilities:
- Develops cost-efficient and effective marketing products and strategies that are appropriate for the desired market;
- Regularly upgrades/ enhances these marketing products and strategies
- Pilot test these marketing products before rollout to the whole institution;
- Reviews results of pilot test; and Refines these products
- Develops “attractive” name and packaging for every loan and deposit product, and other services, if any;
- Packages a marketing prospectus for the institution meant for investors, donors, credit providers, technical groups (such as CGAP, Micro save, etc.);
- Updates the marketing prospectus;
- Supervises creation and implementation of plans and methods to create awareness of all products and services offered by the MFI (e.g. newsletter, radio advertising, posters, school competitions, press releases, etc.);
- Supervises conduct of customer satisfaction s, competition and market surveys to determine areas for improvement in products and services.Recommends corrective actions and develops plans for COO and Board approval.
- Recommends to the senior management any proposed major changes on branch offices or infrastructures, such as relocation, renovation, etc.;
- Prepares an annual marketing plan
- Prepares the annual budget for marketing efforts;
- Reviews the budget quarterly;
- Maintains close contact with information network, including WV Regional and National Offices, and the like;
- Prepares and edits press releases on behalf of VFR and with approval from the CEO coordinates with different Media houses for final release.
- Develop promotional leaflets, fliers, calendars, etc
- Develops proposal to improve the overall image of VFR.
- In the immediate term, reviews the corporate color, logo, and other identity; and based on expertise, determines ways to improve them;
- Come up with a sales strategy for VFR
- Proactively pursue new business and sales opportunities
- Being fully aware of new products and competition status in the market
- Achieve growth and hit sales targets
- Ensure that the MFI reaches its target clients (poor, women with dependent children, Area Program), making necessary adjustments to do so (changes in geographical location, introduction of new products, linkages with WV Savings Groups, product processes related to delivery methods, education, etc.) while balancing the need for institutional sustainability;
- Ensure that clients and their children are protected and treated with respect in the provision of financial services through implementation of the client protection policies. This includes not over-indebting clients, appropriate debt collection practices, and active mechanisms for client complaint;
- Ensure that branch managers and staff are trained in and apply strong social performance practices (per points above);
Applicant Types Accepted:
Local Applicants OnlySkills Required
- Must be a local applicant
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The Company
What We Do
World Vision is a Christian humanitarian organization dedicated to working with children, families, and their communities worldwide to tackle the causes of poverty and injustice.


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