Who We Are
PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.
What You’ll Do
The Business Development Executive - TruComply will lead business development for TruComply, our SaaS platform that automates lender compliance, F&I product cancellations, and refund processing. A successful candidate will be required to demonstrate various skills and qualifications required for selling software platforms within the automotive aftermarket industry, with a strong emphasis on consultative selling approach. You’ll work cross-functionally with product, marketing, and partner teams to drive growth and help shape our go-to-market motion.
In this role you will:
- Identify and initiate contact with potential customers via follow-up calls and emails from researched leads, cold calls, web leads, assigned leads, and industry contacts such as lenders, credit unions, and auto finance companies.
- Participate and engage in an effective and efficient sales strategy.
- Interacting with and presenting to high-level and C-suite executives.
- Leverage your industry network and market knowledge to open doors and generate sales opportunities.
- Collaborate cross functionally; Lead interdepartmental team in sales engagement.
- Learn PCMI’s TruComply platform to be able to schedule and perform high level product demonstrations with potential customers.
- Learn/understand PCMI’s position in the Extended Warranty and Service Contract Industry.
- Search for new potential customers in the Automotive lending segment utilizing tools such as LinkedIn or Seamless.AI.
- Deliver high-impact demos and presentations to decision-makers, highlighting TruComply’s ability to automate F&I cancellations and regulatory compliance.
- Articulate the value of TruComply in the context of F&I products like GAP, VSC, and Credit Life, and explain how the platform integrates into provider and dealer workflows.
- Represent PCMI at major industry conferences (e.g., Auto Finance Summit, AFSA Vehicle Finance, NAF) to generate leads and promote thought leadership.
- Maintain accounts on potential/current clients with information using HubSpot and PCMI SharePoint folders; Conduct research on prospective customers (i.e., develop relationship roadmaps).
- Inform internal team members (Trainer, Solutions Team, SME’s) about prospective customers’ demonstration requests, and work closely with internal teams to align client needs with product functionality and roadmap.
- Drive sales activities using HubSpot CRM, manage pipeline, and provide accurate forecasting and reporting.
- Attend various conferences and industry trade shows events throughout the year to promote PCMI’s TruComply product.
What You’ll Need to Join Our Team
Experience
- Bachelor’s degree in Sales, Marketing, or related field or equivalent work experience.
- At least 7 years of prior sales experience in B2B software or SaaS sales, ideally selling into the automotive finance or insurtech industries.
- Deep understanding of the F&I lifecycle, including provider and dealer processes.
- Established network within the auto lending space — credit unions, banks, indirect lenders, or BPOs.
- Knowledge of regulatory frameworks (e.g., CFPB, CARS Rule) and ability to position TruComply as a compliance solution.
- Successfully achieving and managing a sales quota.
- Experience using CRM platforms like HubSpot and LinkedIn for CRM/sales purposes.
- Software sales experience, preferably in a SaaS based environment.
- Software industry experience in Automotive Aftermarket products, preferred.
- Knowledge of Third-Party Administration platforms for F&I Products, preferred.
- Relevant industry experience or understanding (Auto, Extended Warranty, Services Contracts), preferred.
Skills
- Excellent verbal and written communication skills.
- Excellent sales and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to develop strategic sales approach.
- Ability to lead cross departmental team.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Strategic, relationship-driven sales mindset.
- Ability to navigate complex sales cycles involving multiple stakeholders.
- Self-motivated, highly organized, and results-oriented.
- Proficient in CRM tools (HubSpot preferred), Microsoft Office Suite, and virtual meeting platforms.
Why Work For Us
- Competitive Compensation
- Comprehensive Benefit Package**
- Health, Dental & Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Short & Long Term Disability Insurance
- Company-paid Long-Term Disability
- Company-paid Life Insurance
- Voluntary Life Insurance
- Voluntary Accident Insurance
- Employee Assistance Program
- 401k with generous Company Match
- Commuter Benefits
- Paid Time Off accrued per pay period
- 10 Paid Holidays
- Paid Parental Leave
- Commission Eligibility
- Professional Development Opportunities
- Employee Events
- Wellness Programs
- Employee Discount Programs
- Office in Park Ridge, IL - Convenient location to Blue Line
Note: It is preferred for this role to be in the Park Ridge, IL office 2 days per week.
Similar Jobs
What We Do
PCMI Corporation offers a modular package of software solutions for the administration of F&I Products, Service Contracts, and Extended Warranties. Our cloud-based platform, Policy Claim and Reporting Solutions™ (PCRS), supports and automates the full lifecycle of all aftermarket products in the automotive and consumer goods sectors. Our advanced knowledge of the extended warranty and service contract industry allows us to streamline new ideas and features to all of our clients and end-users. The award-winning PCRS platform provides a fast, flexible, and scalable environment for administrators to launch new products. We have spent years building a team of industry experts, which gives our clients the confidence that we are committed to being their technology partner. With a team of over 100 individuals in our U.S., Europe, and Asia offices, our global presence allows continuous around-the-clock innovation to service our clients. Check out some of our main modules: - Open Sales Platform: Rate, contract, and remit in real-time directly or through integration with menu providers and external rating sources. Design your own sales gateway with our open API’s. - Policy Administration: Manage product lifecycle from inception to expiration including handling complex commission structures, dealer specific pricing, and dealer remittance through our dealer portal. - Claims Administration: Streamline claim processing, direct payments, and inspection/parts integration with our easy-to-use screens. Experience fast claim adjudication and dealer self-authorization. - Risk Management: Create earnings, profits, and revenue recognition through flexible earnings configuration and reporting to better understand your risk exposure. - Reinsurance: Produce monthly/quarterly cession statements and manage hundreds of companies. Control ceding and expense amounts per Product Type, ownership position percentages, and warehousing capabilities.
