Business Development Executive - Inside Sales

·         Generate leads through inbound/outbound calls, digital leads, campaigns, referrals, local networking and assigned databases.

·         Identify and qualify prospects based on location, connectivity availability, usage, speed and plan requirements.

·         Maintain sufficient qualified opportunities to achieve assigned targets.

·         Understand customer requirements and recommend suitable broadband/fiber plans.

·         Explain pricing, speed, offers, installation process, service benefits and applicable terms accurately.

·         Handle objections, negotiate within approved guidelines and close qualified prospects.

·         Achieve assigned daily, weekly and monthly new-connection targets.

·         Complete scheduled callbacks and follow-ups within agreed timelines.

·         Maintain lead status, next action and expected closure date in CRM.

·         Re-engage pending and lost opportunities where appropriate and record reasons for non-conversion.

·         Collect required customer details and KYC/documentation.

·         Raise/hand over confirmed orders to the installation/technical team.

·         Track installation and activation status until successful completion.

·         Keep customers informed about installation schedules and escalate delays.

·         Maintain accurate lead, customer, call, follow-up and sales records.

·         Submit daily/weekly sales and fulfillment reports.

·         Follow approved pricing, process, documentation and customer communication guidelines.

·         Do not make unauthorized commitments on pricing, installation or service.

·         Maintain professional communication throughout acquisition and fulfillment.

·         Capture customer feedback and common objections.

·         Generate referrals and identify suitable upgrade/additional service opportunities.

• Any Graduate / Diploma with relevant sales or customer-facing experience.
  
• Minimum 1 year experience in ISP, Broadband, Telecom, Telesales, Inside Sales, Field Sales, B2C Sales, DTH or related customer acquisition roles preferred.
  
• Tamil communication skills preferred for residential customer interaction.
  
• Strong communication, customer-handling and sales skills.
  
• Lead generation, prospecting, follow-up and conversion ability.
  
• Good understanding of broadband, fiber/FTTH, plans, speed, installation and connectivity.
  
• CRM / sales reporting discipline and basic MS Office knowledge.
  
• Strong coordination skills with Installation, Technical Support, Billing and Customer Service teams.
  
• Target-oriented, data-driven and result-focused approach.
  

• Salary Range starts from 12,000/- (onwards)
  
• Statutory benefits + Incentives + Insurance
  
• Performance based incentives
  
• Employee Recognition & Rewards for performance
  
• Regular performance reviews and salary growth opportunities
  
• Career Growth & Internal Promotion Opportunities​