Business Development Director of Country – Germany
Salary: €60,000-€80,000 depending on experience
Location: Luxembourg or Germany
Working Style: Hybrid/Flexible
Reports to: VP of Sales Operations
Company Overview
Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through innovative technology solutions. Founded in 2016, we’ve rapidly grown to serve over 400 business partners across 75+ countries, with a presence in 12 global offices.
Our dynamic, AI-driven widget integrates seamlessly into online booking and sales platforms, providing customer-centric solutions that boost satisfaction and ancillary revenue without significant upfront costs. At Protect Group, innovation is at our core — we continuously seek new ideas and technologies to stay ahead in today’s fast-changing market.
As a part of the Protect Group team, you will join a community that values collaboration and a shared purpose, fostering a strong sense of community. We believe in accountability and owning our responsibilities, ensuring that we deliver on promises and find solutions when challenges arise.
'Protect People' are talented, ambitious, and passionate individuals who bring energy and enthusiasm to their work every day. We are looking for someone who shares our passion for disrupting global industries across transportation, travel, hospitality, events, and financial services, driving continuous growth and success.
About this role
We’re on a mission to grow fast and win in one of the most competitive markets: Germany. As the Business Development Director of Germany, you’ll be the driving force behind our local growth — building new revenue streams, scaling existing partnerships, and making sure we stay one step ahead of well-known competitors.
This isn’t just a sales role. You’ll own the end-to-end country strategy: leading business development, managing partnerships, and shaping how we compete in-market. You’ll also work closely with global strategy leads and senior leadership to make sure our country plan feeds into the bigger picture.
What you’ll do
Shape the market
- Own and deliver the commercial growth strategy for Germany.
- Spot and act on new opportunities to grow revenue, expand reach, and outpace competitors.
- Keep a sharp eye on market trends and rivals, turning insights into action.
Drive business development
- Lead the charge on new business deals, from pipeline creation to negotiation and close.
- Build strong commercial agreements that deliver value for both sides.
- Represent us at industry events and conferences, building visibility and networks.
Grow partnerships
- Oversee existing partnerships, making sure they perform and grow.
- Build senior-level relationships to unlock renewals, upsells, and expansion.
- Develop joint business plans with key partners and make sure they happen.
Collaborate
- Collaborate with global strategy leads, partnerships, and business leaders to align country execution with global goals.
- Act as the face of the business in Germany.
About you
- You’ve got proven experience in sales, business development, and account/partnership management.
- You know how to build and execute growth strategies in competitive markets.
- You’re a strong negotiator and relationship builder, especially with senior stakeholders.
- You’ve led teams and know how to inspire them to deliver results.
- Native language is German and fluent in English. Any additional is great!
Bonus points if you have:
- Experience in ticketing, travel, transport, and/or insurance.
- Worked in an international scale-up environment.
- Hands-on experience competing in highly competitive industries.
- Miller Heiman - Strategic Selling with Perspective certification.
What you bring
- Entrepreneurial spirit and ownership mindset.
- Strategic thinking with a bias for action.
- Excellent communication and influence skills.
- Resilience and adaptability in a fast-paced market.
- A passion for growth and winning.
What we offer
- A chance to own the strategy and growth of an entire country.
- The opportunity to shape the future of a fast-scaling international business.
- Competitive salary and, bonus scheme
- A collaborative, high-energy, international culture.
Top Skills
What We Do
Protect Group leads in enhancing customer experiences and boosting revenue through innovative, tech-driven solutions.
Our flagship product, Refund Protect, allows customers to upgrade their tickets for a full refund, offering peace of mind and creating new revenue streams for partners. We also offer Salary Protect, providing UK employees 100% of their net salary during illness at no cost to employers. Through Protect Plus, we deliver ancillary services like flight disruption protection, carbon offsetting and more.
Our AI-driven platform, Pulse, seamlessly integrates with existing systems, helping businesses mitigate revenue loss and enhance customer satisfaction.
