Dan Cummins Auto Group

Business Development Coordinator - Sales

Posted Yesterday

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George Town, CYM

In-Office

Junior

Automotive • Retail • Transportation

The Role

Handle inbound leads via phone, internet, and live chat; schedule and follow up on sales appointments; provide initial product and financing information; use CRM daily; support team process improvement and customer engagement.

Summary Generated by Built In

Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Dan Cummins Auto. We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients. We set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.

Responsibilities

Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily

Qualifications

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

Previous customer service experience
Strong computer skills (including CRM usage)
Ability to answer customer calls and follow up with sales appointments
Respond to internet, phone, and live chat inquiries using scripts and templates
Present initial financing options to customers
Valid driver’s license
Prompt, courteous, positive and hardworking demeanor; collaborative team attitude

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The Company

500 Employees

Year Founded: 1956

What We Do

Dan Cummins Auto Group is a leading automotive dealership group based in Kentucky. They specialize in providing a high-quality car buying experience, offering a wide range of new and used vehicles from brands such as Chevrolet, Buick, Ford, and Lincoln, along with financing options and exceptional automotive service.