Business Detective Controls Analyst - International Private Bank (SG)

Job Description
Are you passionate about risk management and making a meaningful impact in the financial industry? Join a team where your analytical skills and attention to detail help shape a robust control environment. You will collaborate with talented professionals and influence key business processes. This is your opportunity to grow your career, contribute to a positive team culture, and help us deliver exceptional service to our clients. Be part of a diverse and inclusive workplace that values your expertise.
As a Business Detective Controls Analyst in the International Private Bank Business Control Management Team, you play a vital role in ensuring our business activities meet the highest standards of compliance and operational excellence. You independently evaluate processes, identify areas for improvement, and help us maintain a strong control environment. You work closely with colleagues and stakeholders, fostering a culture of collaboration and continuous improvement.
Job Responsibilities

• Execute detective control programs across business activities and employee conduct
• Validate procedural design and performance effectiveness through substantive testing
• Identify noncompliance, errors, or gaps and conduct root cause analysis
• Communicate findings to stakeholders both verbally and in writing
• Engage in discussions with team members to support issue resolution and root cause analysis
• Influence and partner with stakeholders to drive risk initiatives and process improvements
• Manage testing population data and maintain accurate testing records
• Ensure proper reporting and record retention for all testing activities
• Facilitate error calibration discussions and documentation
• Support ad hoc regulatory projects as required
• Foster an inclusive environment and actively promote a positive team culture

Required Qualifications, Capabilities, and Skills

• Bachelor's Degree in Finance, Economics or other related disciplines
• Minimum of 2 years of relevant experience in the financial services industry, with a focus on audit, control testing, risk management, compliance, or quality assurance
• Strong risk and control mindset with excellent analytical skills
• Outstanding written and verbal communication skills in English, Mandarin, and Cantonese in order to be able to interpret voice samples and review client conversations in the languages stated above
• Ability to present concise and persuasive findings to stakeholders
• Self-motivated with strong time management and multitasking abilities
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred Qualifications, Capabilities, and Skills

• Knowledge of private banking, asset management, or wealth management activities
• Experience in process improvement or procedural enhancement initiatives
• Professional qualifications attained from reputable training institutes or professional bodies are highly regarded
• Familiarity with regulatory requirements in Singapore/Hong Kong's financial sector
• Demonstrated ability to work collaboratively in a multicultural team environment
• Experience supporting regulatory projects or initiatives
• Enhanced Competency Framework certifications are preferred
• Strong interpersonal skills and ability to influence stakeholders

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.